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Columbiana Ford
Columbiana, OH
235 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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235 Reviews of Columbiana Ford
June 16, 2021
Best dealership in the area, 2nd truck I bought there and will definitely buy my next there, great service, good prices, everyone was willing to work with me and was very helpful will definitely buy my next there, great service, good prices, everyone was willing to work with me and was very helpful More
by JMAN50123
Verified CustomerEmployees Worked With
Antony Canacci, Elizabeth Egan
June 15, 2021
Anthony was our salesman, he was polite and very relatable. We found the vehicle I wanted quickly and the finalization of the sale was quick. relatable. We found the vehicle I wanted quickly and the finalization of the sale was quick. More
by cdcranston
Employees Worked With
Antony Canacci
June 09, 2021
Everyone was most gracious to me. The car is perfect, what I was looking for. I was surprised to find the car I was looking for so quickly.Thank you!❤️❤️ what I was looking for. I was surprised to find the car I was looking for so quickly.Thank you!❤️❤️ More
by fkweimer
Employees Worked With
Elizabeth Egan, Tyler Sager
June 07, 2021
On-time. Efficient. Friendly. Professional. Amanda answered my questions. However, I'm disappointed that the Monday Evening service is no longer available. They did accommodate my request for a late a answered my questions. However, I'm disappointed that the Monday Evening service is no longer available. They did accommodate my request for a late afternoon appointment. More
by hillcroft4
Employees Worked With
Amanda Higbee
June 07, 2021
Service was great! My sales guy was 5/5. Actually fought for me to get a better deal. The service department was a little lacking. They sold me a car with bad breaks and a dead O2 sensor. I asked why the Ch for me to get a better deal. The service department was a little lacking. They sold me a car with bad breaks and a dead O2 sensor. I asked why the Check Engine Light was on and they told me it was only because of the aftermarket alarm, however it was also a bad O2 sensor. car started misfiring 24 hours and about 100mi after I bought it. Not sure if it was a fluke thing or someone tried to cover it up before putting it on the lot. not a huge deal, just a bit of a pain. Would shop here again despite the issues. More
by JeepKamikaze
Employees Worked With
Derek Troy, Tyler Sager
June 03, 2021
Really Nice building. Friendly staff. Will work with you. Reasonable price. Would recommend! Worth the drive to come see what they have on the lot. Reasonable price. Would recommend! Worth the drive to come see what they have on the lot. More
by JeepKamikaze
Employees Worked With
Rod Enlow, Russ Hardenburgh, Elizabeth Egan, Tyler Sager
May 28, 2021
Tyler has sold us two vehicles, a 2021 Ford F-150 and now a 2017 Nissan for our daughter. Both buying experiences were awesome, Tyler goes above and beyond to ensure his customers have a pleasant buying exp a 2017 Nissan for our daughter. Both buying experiences were awesome, Tyler goes above and beyond to ensure his customers have a pleasant buying experience. We will be back next time we are in the market fir a new or used vehicle. Tyler has also been kind enough to check in periodically to ensure I am happy with my F-150 and always lets me know if I need anything to reach out to him and he will ensure it is taken care of. More
by RICHARD.AMMON1
Employees Worked With
Elizabeth Egan, Tyler Sager
May 23, 2021
I was sold a pickup that after I purchased and took to a mechanic of good repute was told the vehicle was unsafe due to bed corrosion. I understand buyer beware when it comes to used vehicles but unsafe is mechanic of good repute was told the vehicle was unsafe due to bed corrosion. I understand buyer beware when it comes to used vehicles but unsafe is asking for a law suit if someone gets hurt with a shifting load. Cost to me to fix is $2250.00. As a side note 3 of 4 axle shaft seals were leaking and needed replaced. I chose to have a quality mechanic, not at a Ford dealer, to have the work done, and bit the bullet to pay vice use the warranty. I'm very leery of a system that pays for warranty work that is an incentive to have salesmen lie by omission so I can bring a truck back to a mechanic that may or may not get fixed. If I ever find a group of dissatisfied customers who bought at Columbiana Ford I would gladly help bankroll a full page add on how despicable of a business this place really is. I have all the proof and documentation of selling an unsafe vehicle at an inflated price. Please pass on to the owner he could very well get a visit from the local tv station or see his business in the headlines because of ill repute. Have a nice day. More
by kc8hru
Employees Worked With
Jeff Hammond, Rod Enlow, Russ Hardenburgh
May 21, 2021
JUST WANT TO THANK BRIAN FOR AN AMAZING DETAILING JOB AND FOR GETTING AN APPOINTMENT FOR AN OIL CHANGE WHILE THE CAR WAS THERE! I WILL REFER FRIENDS TO HIM... FOR GETTING AN APPOINTMENT FOR AN OIL CHANGE WHILE THE CAR WAS THERE! I WILL REFER FRIENDS TO HIM... More
by mustangsally2255
Employees Worked With
BRIAN GRIM
May 20, 2021
Service was good and repair was completed in timely fashion . I was disappointed with 110.00 diagnostic fee. I felt the dealership should waive fee if they do the repairs. fashion . I was disappointed with 110.00 diagnostic fee. I felt the dealership should waive fee if they do the repairs. More
by prtyson53
Employees Worked With
Amanda Higbee
