Columbia Hyundai

service department advisors are NON existent. All my calls between 11 and 12 went into voicemail. Impossible to talk to a STILL ALIVE person just to set a regular maintenance for my 2024 Palisade All my calls between 11 and 12 went into voicemail. Impossible to talk to a STILL ALIVE person just to set a regular maintenance for my 2024 Palisade. All calls went into voice mail then received at text, well response to their text did NOT NOT receveive ay responses. Wasting too much time to set a simple 15K maintenance schedule. GM should fire the GM service manager.Huyndai being the more luxurious brand, versus Kia, has not had the service to match the brand's image. More

Service has gone down the drain at This dealership. Slow service, miscommunications among staff,& Disregard for customer Slow service, miscommunications among staff,& Disregard for customer More

Everyone was pleasant. The waiting area was clean and comfortable and had snacks and coffee. The waiting area was clean and comfortable and had snacks and coffee. More

Sadly I was sent one amount for service in a email for my 90k mile service and then told that was incorrect. They should have honored the amount they provided. I have been dealing with them for a decade so t 90k mile service and then told that was incorrect. They should have honored the amount they provided. I have been dealing with them for a decade so that was disappointing. More

Chuck Elliot was so helpful and kind when I went to get my oil change! The waiting room was also very clean and inviting. my oil change! The waiting room was also very clean and inviting. More

16K service and software upgrades for my Hyundai . .. was well taken care of by my service advisor Brendell. Very courteous and informative! .. was well taken care of by my service advisor Brendell. Very courteous and informative! More

Mr Owens got me in and out for an oil change within an hour and my car got washed which I love. Everyone was pleasant even though it was Friday afternoon. hour and my car got washed which I love. Everyone was pleasant even though it was Friday afternoon. More

Very professional and clean. Service was quick and easy. I will be back on my next service visit. I drive all the way from Hebron, Ky. Service was quick and easy. I will be back on my next service visit. I drive all the way from Hebron, Ky. More

0IL CHANGE WHILE I WAITED. Less than an hour. Enjoyed a bottle of water & some chips while I waited and appreciated I could bring my laptop & get some work done.... Less than an hour. Enjoyed a bottle of water & some chips while I waited and appreciated I could bring my laptop & get some work done.... More

Arrived early for my appointment was welcome and escorted to the gentleman spoke to me about my service and he picked the paint stick to touch up the spots from rocks hitting my hood and driver’s side door. to the gentleman spoke to me about my service and he picked the paint stick to touch up the spots from rocks hitting my hood and driver’s side door. More