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Columbia Honda - Service Center
Columbia, MO
615 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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615 Reviews of Columbia Honda - Service Center
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October 12, 2015
Best Service Department EVER I have owned several different brands of vehicles and wouldn't recommend ANY of them because of their nonexistent customer service and poor, shoddy w I have owned several different brands of vehicles and wouldn't recommend ANY of them because of their nonexistent customer service and poor, shoddy work. That was before I found Autum and T.J.. I took my '03 Accord in because the temp/radio/info screen went bonkers. I asked to have it checked out and get an estimate before fixing it because I was really expensive to replace it, and the car was out of warranty. I returned to find they had replaced it at NO CHARGE, even though I hadn't purchased the car from them, because it shouldn't have failed. I have been a customer ever since. They are honest, provide excellent service,very professional and treat you like family. They always great you by name and actually listen to their customers. If you haven't tried them, then you have no idea what true customer service is all about. Trust me, you won't ever want to go anywhere else. And by the way, the sales department is also excellent. Truly courteous, professional and very helpful. I stopped by to ask a question or look at something or other probably 50 times before I bought my car. The sales person was always helpful, knowledgeable and happy to answer all my questions till I was absolutely sure of what I wanted. Recently I met Ben McCanless; he is the same way as my last sales person at this dealership. Great guy, glad to answer questions, very knowledgeable and very patient. More
by Hard to Please
September 27, 2015
dead battery From out of town. Had a dead battery. I was tired and stressed out. came to the service dept to see if they could help. TJ Mitchell and Drew Quinn as From out of town. Had a dead battery. I was tired and stressed out. came to the service dept to see if they could help. TJ Mitchell and Drew Quinn assured me they could. Had the car jumped and came back to the service dept. They checked to make sure that was the problem, had a new battery put in and was out of there in less than 30 minutes!!! How wonderful was that!!!! TJ Mitchell and Drew Quinn were very pleasant to work with and very helful!!!!Thank you!!!!!! More
by old gray mare
Employees Worked With
Other Employees :
cashier was friendly and pleasant also
August 20, 2015
Service is outstanding I have had the pleasure of working with folks like TJ for several years and appreciate so much everything. They get me in and out quickly and shoot st I have had the pleasure of working with folks like TJ for several years and appreciate so much everything. They get me in and out quickly and shoot straight talk. No reason to go anywhere else. Columbia Honda has my families business! More
by rforker
July 17, 2015
Excellent Recently i needed my car fixed fast and i was able to get my car in to service the next day unlike other dealerships that couldn't get me in for over Recently i needed my car fixed fast and i was able to get my car in to service the next day unlike other dealerships that couldn't get me in for over a week! While i was nervous at first to get my car fixed by a dealership, since i have a whole family full of mechanics back home that have always told all the horrors stories, i was quickly relieved but how myself and my vehicle were taken care of. I would highly recommended Columbia Honda again. More
by Dannip52
Employees Worked With
July 08, 2015
outstanding customer service Went in for routine oil change & TJ the service manage went above and beyond to check over everything. He is always polite and friendly. I won't go an Went in for routine oil change & TJ the service manage went above and beyond to check over everything. He is always polite and friendly. I won't go anywhere else to have my honda worked on. More
by crazyks4
Employees Worked With
June 29, 2015
Wow that was fast! My airbags finally came in, and I was expecting an hour wait or so. T.J. got me in and it was done quickly. I have always had a very pleasant experi My airbags finally came in, and I was expecting an hour wait or so. T.J. got me in and it was done quickly. I have always had a very pleasant experience when I have dealt with T.J. Thanks More
by PHfarm
Employees Worked With
June 18, 2015
Helpful sales I am glad to be one of customer for this dealer. Actually, most people work over are very helpful and one of them support me every time when I come to I am glad to be one of customer for this dealer. Actually, most people work over are very helpful and one of them support me every time when I come to this dealer. Actually, I am lucky to know a person like this guy. More
by Tareq69
Employees Worked With
June 11, 2015
recommended service that was not needed. Took the car in for 50,000 maintenance. They came up with about $500 worth of work that needed to be done to maintain the car. There was an air and po Took the car in for 50,000 maintenance. They came up with about $500 worth of work that needed to be done to maintain the car. There was an air and pollen cleaning, fuel induction cleaning, brake and power steering fluid replacement and we were told we should not pass up the AC fresh and cool special for 69.95. From my research, the only thing that maybe needs to be done is the brake fluid. Nothing was on the honda official schedule at 50,000 miles. Be careful More
by mar
Employees Worked With
June 10, 2015
Service Department is Awesome! Columbia Honda's service department is like no other. TJ always greets me with a smile and he is very professional. TJ keeps me updated on what is Columbia Honda's service department is like no other. TJ always greets me with a smile and he is very professional. TJ keeps me updated on what is going on with my Honda and how long I can expect to be at the dealership. They value my time and treat me with great respect. I do not trust anyone else to work on my car. I highly recommend Columbia Honda's service department. More
by Donna524
Employees Worked With
Other Employees :
Michele always stops to say hello and makes sure I am still happy with my purchase.
June 08, 2015
I always choose Columbia Honda I am on my 3rd Honda and I have purchased all three, and had all maintenance on all three done at Columbia Honda. I do not trust anyone else to give m I am on my 3rd Honda and I have purchased all three, and had all maintenance on all three done at Columbia Honda. I do not trust anyone else to give me a better deal on cars or service. They ensure my cars get what they need and I never have to worry about it draining my bank account. There are never any surprises or unnecessary repairs. I always use the same two service technicians and they are always friendly, honest, and easy to work with. More
by LoveHonda1
