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Columbia Honda - Service Center
Columbia, MO
616 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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616 Reviews of Columbia Honda - Service Center
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March 27, 2019
Phillip Mitchell, Service Advisor Phillip was very helpful resolving an issue with an after-market suspension kit on my 2018 Ridgeline. The suspension had been modified by the previous Phillip was very helpful resolving an issue with an after-market suspension kit on my 2018 Ridgeline. The suspension had been modified by the previous owner. The original parts that had been replaced were included in a box when I purchased the vehicle from another dealer. The add-on kit parts were making an annoying rattle when the truck was driven. Phillip helped me determine how it should be rectified. The kit parts were removed and the original parts were reinstalled at the Honda Service Center. The noise problem was eliminated. More
by Terry
Employees Worked With
March 21, 2019
Beyond happy! I am beyond happy with the service I received at Columbia Honda! Went in for new tires and found out I needed an additional service or my Pilot was no I am beyond happy with the service I received at Columbia Honda! Went in for new tires and found out I needed an additional service or my Pilot was not going to run much longer. T.J. walked me through the whole process, showed me in detail what was wrong and because of this service he gave, he immediately earned my trust. Another shout out to the sales manager Matt McMahon whom also went above and beyond with communication to make me feel at ease. I will continue to be a return customer because of this experience! More
by Kayla M
February 19, 2019
Top Service 10 years of dealership experience GM, sales and service dept is why I buy Honda. John and T.J. MItchell care and deliver TOP SERVICE for a quality p 10 years of dealership experience GM, sales and service dept is why I buy Honda. John and T.J. MItchell care and deliver TOP SERVICE for a quality product! I don't intend to go anywhere else! More
by Ridgelinemal
January 31, 2019
Excellent The service team went above and beyond. They were able to service my vehicle in a fast and efficient manner, my vehicle was done before I knew it. The service team went above and beyond. They were able to service my vehicle in a fast and efficient manner, my vehicle was done before I knew it. More
by Arianagm
Employees Worked With
January 31, 2019
Will always take my cars here I have been going to Honda service for four years now! I also have personally worked with tj, the whole time. He is always busy making sure your car I have been going to Honda service for four years now! I also have personally worked with tj, the whole time. He is always busy making sure your car and yourself have been well taken care of!!! I trust him with my car, and am worry free when there. I trust very few shops in this town, because of how shady other places are but have complete faith in Honda's service team! I highly recommend anyone to go here verses anywhere else. More
by Honda si
Employees Worked With
January 20, 2019
I always get great Honda service.. I always like that TJ and John and the rest of the service staff educate me about service issues. They teach me more about my 3 Honda's every time I I always like that TJ and John and the rest of the service staff educate me about service issues. They teach me more about my 3 Honda's every time I come in and about planning for future service needs. They always get me in and serviced on time. I have found them great to do business with. More
by HJ
Employees Worked With
January 10, 2019
Always the best service! Needed a new key fob battery. As always, TJ was incredibly helpful, professional, and fast! I was in and out the door with both key fobs outfitted wit Needed a new key fob battery. As always, TJ was incredibly helpful, professional, and fast! I was in and out the door with both key fobs outfitted with new batteries in 5 minutes!! Thanks! More
by CheriG
Employees Worked With
December 18, 2018
Best Service Department in Columbia! I don't generally write reviews but I just had to write a review for these guys. I've been coming to Columbia Honda for years, I really appreciate the I don't generally write reviews but I just had to write a review for these guys. I've been coming to Columbia Honda for years, I really appreciate the Manager there, John, who helped me with a tricky situation years ago. Since then, he always greets me by name and is kind to me. This dealer is SO much more than that though! I had stayed far away from Dealer service departments mostly due to high prices of getting a vehicle fixed at a dealer, but I've called around and the prices at this dealer and the quality really can't be beat. I always get an oil change for half of what the dealership down the street charges. The prices are really reasonable and I never feel over charged. The main reason though that I use this dealership is that I TRUST them, they never tell me I need to fix things that don't need to be worried about. Yesterday I brought in an older Civic I had purchased, I knew it needed several repairs and the check engine light was on, so honestly I was expecting to hear I probably needed to pay about 1000.00. TJ called to inform me of my car, he said that the check engine light was due to a previous oil change at a different place that had used the wrong oil filter. The leak that I knew the car had, they said really didn't need to be repaired right at this moment and for now we could just watch it. They fixed the interior light, did an oil change, a state inspection, changed the battery in my key and my grand total was 49.00 Another dealer in town wanted to charge me 59.00 for every single thing I asked them to check. TJ and John, Kevin as well as the others at this dealership are truly the best and I appreciate all that they do and am so thankful for their service!! More
by COMO Jen
Employees Worked With
Other Employees :
John, The kindest person you will ever meet.
December 08, 2018
Outstanding service TJ and the rest of the Honda service crew are always outstanding. They are always able to schedule an appointment when convenient and get the work do TJ and the rest of the Honda service crew are always outstanding. They are always able to schedule an appointment when convenient and get the work done quickly, correctly, and affordably. Even though I work at a different car dealership I still bring my Accord to TJ for service. More
by JacobColeThomas
Employees Worked With
December 06, 2018
Excellent Service TJ is a professional, he is kind and friendly he is always helpful. TJ goes out of his way (above and beyond what you might expect) to help his custom TJ is a professional, he is kind and friendly he is always helpful. TJ goes out of his way (above and beyond what you might expect) to help his customers. TJ has demonstrated honesty and integrity each time my vehicle has been in the shop for service. TJ has earned my trust and my business I am a loyal customer. When one of the indicator lights come on I immediately call TJ. He always politely asks me to bring in my vehicle and takes care of whatever the issue is. More
by Zeelang
