Columbia Honda - Service Center

Service department needs to communicate better. They need to ask the “advisor” for the status of the work instead of just saying “don’t know” probably “soon.” They need to ask the “advisor” for the status of the work instead of just saying “don’t know” probably “soon.” More

I was very pleased with my experience. They are always friendly, professional, and great to work with. Highly recommend. They are always friendly, professional, and great to work with. Highly recommend. More

I had an oil change and tire rotation. was pleased with the service and time it to to get work done. was pleased with the service and time it to to get work done. More

Everyone is great to work with. They value your time. Thankful for the snacks in the waiting area. They value your time. Thankful for the snacks in the waiting area. More

I had an oil change and tire rotation. The services was completed without problems and quickly. The services was completed without problems and quickly. More

1 pm appointment and arrived 15 minutes early and was out by 1:30 pm by 1:30 pm More

Easy to talk to and got my recall fixed that day. Always pleasant and willing to help. Always pleasant and willing to help. More

Need to improve communication with customer who’s waiting at the lobby for car to be serviced. at the lobby for car to be serviced. More

Customer Service provided by the service writer, pick and drop shuttle service and the coffee & snack at the waiting area. drop shuttle service and the coffee & snack at the waiting area. More

I have been coming to place for about 15 years. Love the service. Simple appointments, great shuttle service, and comfortable waiting rooms. I would recommend this place to anyone. Love the service. Simple appointments, great shuttle service, and comfortable waiting rooms. I would recommend this place to anyone. More