Columbia Honda

great service Brandon was friendly, professional, gave straightforward answers to my questions & was a pleasure to work with. He is knowledgeable in this field and Brandon was friendly, professional, gave straightforward answers to my questions & was a pleasure to work with. He is knowledgeable in this field and very enthusiastic. More

Best buying experience in a long time. Jermaine was a knowledgeable salesman about the Honda vehicles we looked at. He found us a great vehicle without making us feel uncomfortable. We are Jermaine was a knowledgeable salesman about the Honda vehicles we looked at. He found us a great vehicle without making us feel uncomfortable. We are an older couple and he is a young man who took the time to make sure we knew all the little details of the vehicle we purchased. Our Honda CRV is the first non-ford , chevy vehicle we have ever owned and so far we love it! More

Knowledgeable sales staff Very nice and knowledgeable sales staff. Didn't feel pressured. Best car buying experience I have ever had. I would recommend Columbia Honda to all my Very nice and knowledgeable sales staff. Didn't feel pressured. Best car buying experience I have ever had. I would recommend Columbia Honda to all my friends. More

Awesome staff The staff here were great! They were very nice to me, not too pushy and they were able to get me exactly what I wanted. Morgan was very responsive and The staff here were great! They were very nice to me, not too pushy and they were able to get me exactly what I wanted. Morgan was very responsive and easy to work with and Trent was very helpful and nice to work with as well. They were actually even able to get my payments below what I had been expecting, which was awesome! I was very impressed with my experience and will definitely recommend this dealership to family and friends! More

Beyond satisfied The moment I walked into the dealership I felt as if the staff were helping me buy a car as if I were a friend or family member. There was no sales pr The moment I walked into the dealership I felt as if the staff were helping me buy a car as if I were a friend or family member. There was no sales pressure and they helped me find the car that fit my likes and budget. I truly believe that I received the same treatment that they would give their loved ones. More

Helpful sales I am glad to be one of customer for this dealer. Actually, most people work over are very helpful and one of them support me every time when I come to I am glad to be one of customer for this dealer. Actually, most people work over are very helpful and one of them support me every time when I come to this dealer. Actually, I am lucky to know a person like this guy. More

Buyer Beware Firstly the used vehicle was misrepresented as I was told it had not been in any accidents when it had body damage visible (but it simply had not been Firstly the used vehicle was misrepresented as I was told it had not been in any accidents when it had body damage visible (but it simply had not been reported to Carfax). Then I negotiated the dent be pulled and the scrapes down the length of the drivers side be touched up and a hole in the drivers seat leather be patched. They also agreed to give me $25 in gas and detail the interior. After leaving them the vehicle for a week for this to be completed it was returned to me with an empty gas tank, dirty interior (complete with debris and gum wrappers) my paperwork in the glove compartment was rifled through, items were missing, the seat was not patched at all, the paint on the bumper did not match the car, and the scrapes on the side were about 50% touched up with the accuracy of a kindergartner on a bad day. When I brought this to their attention (how they failed to see it I will never understand) I was told "sorry but I'll have to make you another appointment" great just what I wanted...and 48+ hours later no additional appointment has been made or any follow up what-so ever. No wonder they have to complete a customer survey within 5 minutes of the sale...after that they seem to have your money and no longer care about the service they provide. More

recommended service that was not needed. Took the car in for 50,000 maintenance. They came up with about $500 worth of work that needed to be done to maintain the car. There was an air and po Took the car in for 50,000 maintenance. They came up with about $500 worth of work that needed to be done to maintain the car. There was an air and pollen cleaning, fuel induction cleaning, brake and power steering fluid replacement and we were told we should not pass up the AC fresh and cool special for 69.95. From my research, the only thing that maybe needs to be done is the brake fluid. Nothing was on the honda official schedule at 50,000 miles. Be careful More

Excellent negotiation and transaction I needed a car for my daughter in Columbia while I live in PA. A wonderful negotiation via phone, text and email with all staff. I needed a car for my daughter in Columbia while I live in PA. A wonderful negotiation via phone, text and email with all staff. More

New Honda CRV Ex purchase 2015 I recently purchased a new Honda CRV EX 2015 from Columbia Honda . I felt that they were pretty reasonable and eager to go the extra mile to get my b I recently purchased a new Honda CRV EX 2015 from Columbia Honda . I felt that they were pretty reasonable and eager to go the extra mile to get my business. I have requested for additional accessories for the car which they agreed. Mark Sanders is the sales man who worked with me. He is a very professional and nice guy to work with. He is not pushy and was very understanding. I know they do a good service post selling. They have a good service center and I already go to them for my other Honda civic. Over all , I would recommend this dealer , if you are at Columbia. More