Columbia Ford Kia - Service Center

Fernando always provides the best customer service! It is very evident he cares about his customers and puts their needs first! It is very evident he cares about his customers and puts their needs first! More

My overall experience was once again great! Everyone in the service department and the rest of the staff are so kind and on point when it comes to dealing with customers. Thanks again Everyone in the service department and the rest of the staff are so kind and on point when it comes to dealing with customers. Thanks again More

Great service from Columbia Collision as usual. We appreciate their high quality work and overall smooth process. We appreciate their high quality work and overall smooth process. More

Every time I go to Colombia Ford the service is excellent l! They always go above and beyond to make sure I leave happy l! They always go above and beyond to make sure I leave happy More

I have NEVER had an issue here, and the guys always make sure I’m taken care of! sure I’m taken care of! More

The service department was very accommodating in scheduling my rear brake job for my 2019 F150. The desk personnel were polite and professional. scheduling my rear brake job for my 2019 F150. The desk personnel were polite and professional. More

Columbia Collision Center- Excellent, thorough check out of vehicle and extra effort required to get an excellent condition replacement mirror from the internet (since not available from Lincoln). Bodyw out of vehicle and extra effort required to get an excellent condition replacement mirror from the internet (since not available from Lincoln). Bodywork and paint also excellent. Vehicle was very clean when I brought it in and looked even better when I picked it up. Thanks to everyone involved, Keep up the good work. More

Pleasant. Had an appointment was in/out in a timely manner. Good service. Answered my questions Had an appointment was in/out in a timely manner. Good service. Answered my questions More

While the sales department experience was pleasant, the service department experience was something all-together different. Multiple long trips back and forth to the shop for things that should have been t service department experience was something all-together different. Multiple long trips back and forth to the shop for things that should have been taken care of before the truck was delivered. Mike, the service manager, doesn't seem to know the day to day operations, as he stated to me one thing and the repair paperwork showed something totally different. It seems a lot of the negative reviews are generated based on the service department experience. Whether it be lack of competence or lack of supervision, this should not be the case for such a large group of dealerships........Unfortunate. More

Always a pleasant experience, clean & friendly service with exceptional communication. Will definitely be back in the future. with exceptional communication. Will definitely be back in the future. More