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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,380 Reviews

1,380 Reviews of Columbia Ford Kia - Service Center

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August 07, 2023

Quick and efficient! In and out same day. Always happy with repairs and cost is reasonable. More

by kraig.certified
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The service was very good. They also explain what I needed and the cost. I very pleased the cost was under what they quoted. More

by Caroline Doughty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

I've had Noah change my oil and rotate my tires twice now with Columbia's mobile service. Very professional, very thorough and very friendly! The mobile service is extremely convenient and it feels like you More

by EnricoFermi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Calovis
July 01, 2023

Went in for our first oil change. The technicians were great, friendly and thorough. Car was done quickly and came out spotless. Columbia Ford/Kia is not your typical dealership. B More

by danlow1963
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
June 23, 2023

Completed a repair on our dump truck and the service manager was excellent at communicating with me. More

by Tractors 2 Trimmers
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Perfect experience! The staff was punctual with my appointment time, extremely pleasant to talk to, courteous, and the work was completed quicker than i had anticipated More

by ajwilli3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Wonderful knowledgeable staff. Always a nice treat to have great service for my Niro. I look forward to do more business with them in the near future. They have the best variety More

by Stella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

At 2500 miles our new truck was in an accident. This shop was able to make it look brand new again! They even dealt with the insurance company when they found hidden damage. More

by Tractors 2 Trimmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sorel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Pinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

I had a better experience this time. The service manager that I worked with was much better than the person I dealt with in the past at Columbia Ford Kia. I highly recommend him More

by RR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

Friendly and knowledgeable service team. Comfortable waiting area and service performed in the time stated. More

by Oberstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
2.0
This rating includes all reviews, with more weight given to recent reviews.
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