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Columbia Ford Kia

Columbia, CT

4.8
3,815 Reviews
Thank You for choosing Columbia Ford Kia to fulfill your automotive needs. When it comes to depending on an organization you can trust, we understand how difficult it can be to find. We are honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a new or used car or truck, having your vehicle reconditioned, service and repair related issues, body work, or your need for parts and accessories for your current vehicle. We want you to be able to come to one place where you can feel comfortable, and be treated like a friend, not a number. Our facility has been newly renovated with you and your convenience being our utmost concern. Its exterior design is geared to accommodate efficiency as well an eye-pleasing atmosphere. Our interior houses friendly, helpful, and capable employees ready to welcome and assist you with any questions or concerns you may have. Our unique showroom will entertain and interest you, as well as display our fine automobiles. Welcome to the Columbia Ford Kia EXPERIENCE -- where we will do everything in our power to earn and retain the trust you have placed in us.
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234 Willimantic Road, Route 6

Columbia, CT

06237

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Showing 3,815 reviews

March 04, 2026

Was given the wrong diagnosis on my truck after paying $230. Why did I have to pay for an incorrect diagnosis??? More

by Mrccarpentry101
Recommend Dealer
No
March 04, 2026

Fernando was fantastic to work with. He went above and beyond to help. You are lucky to have an employee like Fernando. People like him are the reason customers will come back. More

by 4soups
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Cruz
Mar 04, 2026 -

Columbia Ford Kia responded

We’re thrilled Fernando exceeded your expectations during your Ford service. Your feedback about his dedication means a lot. We look forward to serving you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

March 04, 2026

Have been very happy with the sales and service experience. Vehicle was ready when promised. More

by Rrblais
Recommend Dealer
Yes
Employees Worked With
Mike Kelly
Mar 04, 2026 -

Columbia Ford Kia responded

Thank you for sharing your positive experience with our sales and service teams. We’re glad your Ford Explorer was ready when promised. We appreciate the five-star rating! Mike Pahlas Service Manager mpahlas@columbiaford.com

March 04, 2026

Very good experience Nicco was a very good salesman he made us feel comfortable and helped us understand everything More

by tmerchant18
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicco Brown
Mar 04, 2026 -

Columbia Ford Kia responded

How wonderful to hear Nicco made you feel at ease and took the time to explain everything. Thank you for the kind review and we look forward to assisting you again. Eric Gates General Manager egates@columbiaford.com

March 04, 2026

Helpful, courteous, friendly, knowledgeable. She was accommodating from the time I called until the job was finished. More

by soupyscordwood
Recommend Dealer
Yes
Employees Worked With
Monica
Mar 04, 2026 -

Columbia Ford Kia responded

Thank you for recognizing our team’s accommodating and knowledgeable approach to your Ford F-150 service from your first call through the final check. We appreciate you trusting us and are here to help with any future maintenance. Mike Pahlas Service Manager mpahlas@columbiaford.com

March 04, 2026

Great service and very professional. Would go back for another vehicle if need Bein the future More

by ktbrain0414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilya "Eli" Belyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Columbia Ford Kia responded

It’s wonderful to hear you found our team so professional and enjoyed your experience with your used GMC 3500. We appreciate your trust and look forward to helping you again when you’re ready for another vehicle. Thank you for the five-star review. Eric Gates General Manager egates@columbiaford.com

March 04, 2026

Dale Was the most professional person I've ever dealt with in the car industry and I won't buy another car anywhere else. More

by marc.perez
Recommend Dealer
Yes
Employees Worked With
Dale Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Thompson
Mar 04, 2026 -

Columbia Ford Kia responded

Thank you for highlighting Dale’s outstanding professionalism during your Kia purchase. We appreciate you making us your only choice for Kia vehicles. We look forward to assisting you with your next Kia. Eric Gates General Manager egates@columbiaford.com

March 04, 2026

Very professional and excellent service department. Had me in and out in no time. Completely happy More

by rickie1261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2026

Very professional and courteous. They did a great job of explaining everything. Adam is the best. More

by R_NATION
Recommend Dealer
Yes
Employees Worked With
Adam Wanegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Wanegar
Mar 03, 2026 -

Columbia Ford Kia responded

Thank you for the five-star review. We are glad our team was professional and courteous while explaining every detail of your new Ford F-150. Adam will be thrilled to hear your praise. Eric Gates General Manager egates@columbiaford.com

March 03, 2026

Had a great experience. Ryan our sales man was very helpful and worked with us to get us a good deal. We were there for a long time and whenever anyone saw us they were alwa More

by Sportage17
Recommend Dealer
Yes
Employees Worked With
Ryan McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McLeod
Mar 03, 2026 -

Columbia Ford Kia responded

Hello, thanks for sharing your experience leasing your new Kia. We’re glad Ryan provided helpful guidance and that our team anticipated your needs throughout your visit. We appreciate you recommending us to others.

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