Columbia Chevrolet
Cincinnati, OH
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We had the best experience with our test drive and leasing process with Columbia Chevrolet. We used Michael Cantrell for the process and he was incredible to work with. He answered all of my 1,000 que leasing process with Columbia Chevrolet. We used Michael Cantrell for the process and he was incredible to work with. He answered all of my 1,000 questions and was so patient as I decided on a vehicle. He never rushed me or pressured me into a car. And overall it was probably the best experience I’ve ever had at a dealership. Everyone we met with was amazing. The paperwork took less than 20mins and they were quick and efficient. When my lease is up in 3 years I will be coming back to either buy or lease again from Michael/Columbia Chevrolet. More
GREED. trying to decieve a customer taking away there warranty at the end just so they dont have to give you a CPO warranty that came with the car. Greed will backfire on you. warranty at the end just so they dont have to give you a CPO warranty that came with the car. Greed will backfire on you. More
Excellent car buying experience. Can't say enough about the care we recieved. Highly recommend if you are searching for your next vehicle to give Gary a call. Super friendly guy and doesn't mind delivering the care we recieved. Highly recommend if you are searching for your next vehicle to give Gary a call. Super friendly guy and doesn't mind delivering a vehicle 165 miles. Thanks again! More
I bought a 2020 Suburban, when you spend 70K on a vehicle you would at least expect it to be detailed when you go pick it up. Not only that but the day that I picked it up they couldn’t find my second key FO you would at least expect it to be detailed when you go pick it up. Not only that but the day that I picked it up they couldn’t find my second key FOB - I had to make a second trip over there so that they could program the key Fob, Plus give me the DVD remote that they never put in the car. I asked that day if it could be detailed again since they never did it and there was all kinds of crap all over the floors just from the manufacturing carpet underlay. That day I bought premium weather mats in which they just decided to throw over the weather mats and not detail the carpet when you lift up the all weather mat you can tell there’s all kinds of garbage still under there. I will not be buying from this dealer again or going here for services More
Friendliness and courteous salesmanship made it easy. We are senior citizens who just purchased our third car from Columbia Chevrolet. Gary's friendliness and courteous salesmanship made it easy for me b We are senior citizens who just purchased our third car from Columbia Chevrolet. Gary's friendliness and courteous salesmanship made it easy for me buying a new car. More
Outrageous key price I just bought a key for my Chevrolet Express Van for $120!! I’ve bought 2 previous. The first was $80 + $160 for key fob the second key was $40. The I just bought a key for my Chevrolet Express Van for $120!! I’ve bought 2 previous. The first was $80 + $160 for key fob the second key was $40. The fluctuations make little sense. It’s like they flip a coin to see what today’s cost will be. I complained about the cost and was told they fluctuate and there was nothing nothing they could do. It was bad enough I had to make a trip there taking off work, due to a recall. I will not be visiting this dealership again. Sent from my iPad More
I first went to Tom Gill in Florence KY and walked out as soon as prices were mentioned. A few weeks later went to Columbia and had the best experience I could have asked for. I was greeted by Mike the sales soon as prices were mentioned. A few weeks later went to Columbia and had the best experience I could have asked for. I was greeted by Mike the salesman and he was very helpful and friendly from the start. Long story short, I wound up walking away with a brand new 2012 Chevy Cruze leased for a very very reasonable price. My trade in was accepted and Mike did not hesitate to work around a budget that fit me perfectly. It seems like he was doing everything possible to make me a great deal. I loved the experience and will recommend this dealership to anyone who is looking. I will definitely make the drive from KY to Columbia Chevy for anything...well worth the time. More
salesman lied about trade in value. he stated a dollar amount sight unseen. I certainly did no try to lead him wrong but as soon as I made the extra 3hr trip to get vehicle to the dealer, he cut pric amount sight unseen. I certainly did no try to lead him wrong but as soon as I made the extra 3hr trip to get vehicle to the dealer, he cut price in half. Not the way to treat someone who could have paid cash. Wife wanted the car so I took the abuse and bought it for her anyway. More
Went into dealership to look at a vehicle that had been advertised in the paper. Wasn't available. Asked if similar rebates were available on other similar vehicles. Answer was, "Are you buying today?" advertised in the paper. Wasn't available. Asked if similar rebates were available on other similar vehicles. Answer was, "Are you buying today?" I said no and the sales person responded, "Then no rebates." Bought a vehicle at another dealership two days later. More