Columbia Acura Inc
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Was in and out for the regular service (oil change, tire rotation, etc.) plus car wash in under 2 hours. Staff was courteous and helpful. rotation, etc.) plus car wash in under 2 hours. Staff was courteous and helpful. More
I love this dealership. No appointment needed for service. Always met with a happy greeting by a friendly staff member. The immaculate facility is impressive. No appointment needed for service. Always met with a happy greeting by a friendly staff member. The immaculate facility is impressive. More
1 hour 20 min for a scheduled oil change and tire rotation. Did not cover anything on vehicle inspection if there even was one. rotation. Did not cover anything on vehicle inspection if there even was one. More
Great customer service. Even though I missed my appointment time, they still got me in and done quicker than the estimated time. Even though I missed my appointment time, they still got me in and done quicker than the estimated time. More
The necessary repairs were fine. My only problem was that the previous service manager told me it would take a couple of hours so I just said that I would wait for it while it was b My only problem was that the previous service manager told me it would take a couple of hours so I just said that I would wait for it while it was being serviced. The new service tech told me it could be as long as 4 hours. I would have had someone follow me out had I known it would have taken that long. More
Genesis is a terrific car however I will not be purchasing another because of the poor service department. Took car in for a recall by appointment at 8 A.M. Was told it would take 3 to 5 hours a purchasing another because of the poor service department. Took car in for a recall by appointment at 8 A.M. Was told it would take 3 to 5 hours and they would call me when completed. I called several times starting at 3 p.m., left messages; no return calls Went and picked up car around 5 p.m. Couldn't fix; did not have part. Made new appointment for July 29, first available! More
No pressure approach from your salesman was greatly appreciated and Jeff had a great knowledge base appreciated and Jeff had a great knowledge base More
Service was good and technician explained everything that needed to be done on the car thanks needed to be done on the car thanks More