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Columbia Acura Inc
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Columbia Acura in Cincinnati offers great service. Annoying you make me write 15 words thoug j Annoying you make me write 15 words thoug j More
Great service staff, Plus Service is always fast and efficient. Will always bring my Acura for servicing to Columbia Acura efficient. Will always bring my Acura for servicing to Columbia Acura More
The service dept at Columbia Acura is excellent! I never have had any bad experiences and the service personnel are very capable………thanks to Jamie on my last visit!!!!! I never have had any bad experiences and the service personnel are very capable………thanks to Jamie on my last visit!!!!! More
Battery had died unexpectedly. Took it in and service department checked it and said it was fine and to drive it around for it to recharge. Took it in and service department checked it and said it was fine and to drive it around for it to recharge. More
No one could have been more helpful than Chuck Elliott! But otherwise customer service is HORRIBLE! I have driven Hyundai forever but my next car will not be a Hyundai. Your entire staff used to be helpf But otherwise customer service is HORRIBLE! I have driven Hyundai forever but my next car will not be a Hyundai. Your entire staff used to be helpful like Chuck but unfortunately with your huge turnover, all the knowledgeable, experienced people are gone, leaving your service department unorganized and inefficient. . Chuck had to go out in the garage and find the leak in my tire after I had waited for 2 hours and the mechanics couldn't find it. I used to recommend Columbia's excellent customer service to everyone but I cannot do that anymore with a clear conscious. The wait time used to be amazingly quick but is now ridiculously slow and the cost is astronomical! The only reason I rated the service center with 5 stars is because of how hard Chuck worked to make a horrible day run smoothly for me. All the very good ratings I gave on this survey are because of the wonderful quality of service I got from him. More
Was disappointed when I was informed of the service was running2-21/2 hours late but Chuck Elliott was informative and courteous and made the experience better running2-21/2 hours late but Chuck Elliott was informative and courteous and made the experience better More