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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

September 21, 2023

Typically I am happy with the service received. Unfortunately the noise in the back window from what I believe was the shade screen was not fixed. I was told that it could not be fixed. Very dis More

by RLHEATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith - Genesis service manager
September 21, 2023

Service Dpartment was fantastic. Austin kept me updated on the progress of the repairs being made. He was very responsive to my questions and made sure the repairs were completed in More

by JJWADELL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
September 21, 2023

It was a very simple process when I bought a car from them no hassle More

by FEIHINGER88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schaefer
September 21, 2023

I was pleased that they were able to correctly diagnose an issue and fix it in a timely manner. The entire staff was pleasant to work with. More

by bruce.hemmelgarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 21, 2023

noting to say about anything else. Nothing to say about anything else. nothing tp sau abpit amutjomg e;se More

by AUTOMAN635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lindsie and Keith, Jon McFarland
September 21, 2023

Great service Organizized Customer focused No issues at all Had rental car Price as promised More

by lookiedad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 21, 2023

I would like to give kudos to Jamie and his team at Columbia Acura. The professionalism and the trust i have in how they perform is 5 stars for sure. I have had 5 major repairs completed recently and I More

by MSCREDS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey- Service Advisor
Sep 21, 2023 -

MSCREDS11 responded

I would like to give kudos to Jamie and his team at Columbia Acura. The professionalism and the trust i have in how they perform is 5 stars for sure. I have had 5 major repairs completed recently and I found the work outstanding and priced fairly. Being a senior and on a fixed income the team helped me prioritize the importance of what should be done first through the last. I appreciate their help and understanding of my budget.

September 20, 2023

Jamey, Mary, and all the people in the service area were great! He managed to fit me in quickly after my battery died over a holiday weekend. They were able to do my scheduled maintenance and got everything More

by trayc513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore, Mary Carden, Jon McFarland
September 20, 2023

Reliable, courteous, and efficient. It has always been consistent, clean. It is easily accessible and dependable. More

by T1CARRIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
September 20, 2023

The reason I Keep buying Acura's is because of Jamie who makes servicing the car less stressful. However, this time I had to get a new battery and I found out that Acura has been having issues with batterie More

by simon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service Department
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