Columbia Acura Inc
Cincinnati, OH
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Jamey Moore was an excellent Service Mangaer during my visit. He was very pleasant to work this. Tiffany Mair is also an amazing Service Manager. I thought I had a potential fuel leak in my Acura and b visit. He was very pleasant to work this. Tiffany Mair is also an amazing Service Manager. I thought I had a potential fuel leak in my Acura and brought it to the service department. I told Tiffany I was concerned about the issue because I was about to go on a road trip. She got down on her hands and knees to look at the tank and also had the service mechanic put it up on a rack to verify there wasn’t a leak somewhere. Exceptional customer service and provided peace of mind! More
I had to repeat what I wanted done two or three times. When he said the care was ready to go, I asked if they fixed the navigation system. He said he was sorry that he forget and had it completed an hou When he said the care was ready to go, I asked if they fixed the navigation system. He said he was sorry that he forget and had it completed an hour later. More
When I bought my car the salesman wasn’t very helpful and I didn’t feel he cared about me as a client. I’m assuming this was because I wasn’t financing. When I come in for service the staff is always hel I didn’t feel he cared about me as a client. I’m assuming this was because I wasn’t financing. When I come in for service the staff is always helpful and courteous excluding one lady that you see when it is time to check out. She’s always so nasty to me and other clients as well. Jody on the other hand is always king and pleasant. More

