Columbia Acura Inc
Cincinnati, OH
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Repair was projected to take 2 1/2 weeks. 12 weeks later received car back while still waiting on replacement part to complete work. Will never buy another Acura vehicle. Acura very poor part 12 weeks later received car back while still waiting on replacement part to complete work. Will never buy another Acura vehicle. Acura very poor parts support and even worse communication regarding back ordered parts. More
Excellent service - very fast and efficient. Jon was great . He was professional and helpful, he took time to break down some of the maintenance jargon for me. Jon was great . He was professional and helpful, he took time to break down some of the maintenance jargon for me. More
The dealership was located in a great area, was clean and well maintained, Staff was very knowledgeable and friendly, would recommend to family and friends. well maintained, Staff was very knowledgeable and friendly, would recommend to family and friends. More
Dropped my car off a little ahead of time. They got to work on it very shortly thereafter. I received a call when ready and the car was waiting when I arrived just after noon. They got to work on it very shortly thereafter. I received a call when ready and the car was waiting when I arrived just after noon. More
Customer service focused, clean, comfortable waiting area,wait time was what I was told not longer as I have experienced at other locations, area,wait time was what I was told not longer as I have experienced at other locations, More
From entry to exit this was yet again a smooth, pleasant experience! Love the remodel! Going in the glass enclosed service space made it very easy to speak with the staff. The seating area with desk space, experience! Love the remodel! Going in the glass enclosed service space made it very easy to speak with the staff. The seating area with desk space, tvs, open seating were clean and comfortable. Getting the status update and service recommendations also helpful. Great job! More

