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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

November 14, 2023

Great dealership. Recently they stopped giving loaner cars. They said my service would take 1 hour and loaners are reserved for services 2 hours or more. On Friday my More

by ILOVE2SWIM72
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 13, 2023

The whole experience was quick and painless. Everyone I ran into was helpful and kind. More

by JKINGOFTHEJUNGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 13, 2023

Excellent experience! Everyone was great and took great effort to find the vehicle perfect for me. Process was easy and fast. More

by JASCHAEF11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schaefer, Jon McFarland
November 13, 2023

Very responsive and knowledgeable service Advisors. Was in and out in a respectful time frame. More

by DJTOWER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 13, 2023

Pleasant experience. Great service from everyone at the dealership. Took their time and made sure all my questions were answered. Bought a Hyundia Palisade, not a Acura More

by DAVEFR1858
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Abanto and Jared Miller
November 13, 2023

I received excellent service from the car wash. They washed my car thoroughly and took great care of it, along with a great oil change process. More

by PITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 12, 2023

The guys in service we super helpful when I didn’t know how to fix my electronic display! Thanks For going above and beyond! More

by staceyfullerhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
November 12, 2023

Recommended new filter not needed (just done previous visit), then overchaged for it. Unprofessional staff at the intake desk, took call from cell phone while helping us. Unpleasant staff at payment wind More

by Ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
November 11, 2023

They are professional and eager to answer any questions. I been to the dealership many times and am always greeted. They make the customer feel valued. More

by WILLAB2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J. D. Dean was my salesman and he was great. I asked a lot of questions and called him numerous times. He went out of his way to be as responsive and nice as he could be.
November 11, 2023

Service is excellent and staff are always helpful and courteous. Lus you get coffee, water or snacks while you wait. More

by TRICIACANTRELL10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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