Columbia Acura Inc
Cincinnati, OH
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Great dealership. Recently they stopped giving loaner cars. They said my service would take 1 hour and loaners are reserved for services 2 hours or more. On Friday my Recently they stopped giving loaner cars. They said my service would take 1 hour and loaners are reserved for services 2 hours or more. On Friday my hour service was just under 2 hours and i ended missing a commitment I had because the service ran almost 2 hours. More
Excellent experience! Everyone was great and took great effort to find the vehicle perfect for me. Process was easy and fast. Everyone was great and took great effort to find the vehicle perfect for me. Process was easy and fast. More
Pleasant experience. Great service from everyone at the dealership. Took their time and made sure all my questions were answered. Bought a Hyundia Palisade, not a Acura Great service from everyone at the dealership. Took their time and made sure all my questions were answered. Bought a Hyundia Palisade, not a Acura More
I received excellent service from the car wash. They washed my car thoroughly and took great care of it, along with a great oil change process. They washed my car thoroughly and took great care of it, along with a great oil change process. More
Recommended new filter not needed (just done previous visit), then overchaged for it. Unprofessional staff at the intake desk, took call from cell phone while helping us. Unpleasant staff at payment wind visit), then overchaged for it. Unprofessional staff at the intake desk, took call from cell phone while helping us. Unpleasant staff at payment window, acted like we were a bothering her and barely said any words to us. Other customers complained about mistakes and wait time while we were there. Glad we are moving, we will not be back. More
They are professional and eager to answer any questions. I been to the dealership many times and am always greeted. They make the customer feel valued. I been to the dealership many times and am always greeted. They make the customer feel valued. More

