Colonial West Chevrolet of Fitchburg

My husband Randy and I have just purchased our new to us 2009 Chevy Malibu. I have to admit we are not the easiest customers. Ivy was our salesperson and she was persistent in her efforts to make not only 2009 Chevy Malibu. I have to admit we are not the easiest customers. Ivy was our salesperson and she was persistent in her efforts to make not only our sale but to keep us happy with our choice of dealerships. She excelled at both. I would highly recommend not only Colonial West Fitchburg but Ivy as a salesperson. She went above and beyond to make this a wonderful experience. More

I highly recommend Colonial West Chevrolet if you are looking to purchase a new or pre-owned vehicle. We bought our previous SUV with Colonial West a few years ago and we bring both of our vehicles there looking to purchase a new or pre-owned vehicle. We bought our previous SUV with Colonial West a few years ago and we bring both of our vehicles there to be serviced because they are so wonderful to deal with. Colonial West offers the best customer service whether you are dealing with the service department or the sales department. This month we had the pleasure of working with Kendra Dickinson and my husband and I traded in both of our vehicles! Kendra is one of the most knowledgeable sales people I have ever met. I have dreaded car shopping in the past because I hate the going back and forth that you have to do to get the numbers to work in your favor. With Kendra we simply told her what we were looking for and what price range we needed to be in and she not only made it happen but she made it happen quickly! When we picked up our new vehicles she took the time to go through what each button in each vehicle does. She also assisted us in setting up our OnStar and bluetooth features. Taking the time to go over everything with us was huge and just showed what amazing customer service Colonial offers. If you are looking to buy and you want the best experience please contact Kendra at Colonial West Chevrolet. More

This was my first time buying a car by myself and I had no problems at Colonial West. Jeff was so friendly and accommodating and they had wonderful cars to choose from. I went with a 2008 Mazda3 and am lov no problems at Colonial West. Jeff was so friendly and accommodating and they had wonderful cars to choose from. I went with a 2008 Mazda3 and am loving it!!! Even my dad is a little jealous of my car :) More

Jose Sarita was able to find me the vehicle that was suitable for my family. I was very impress with the time frame that took to have the loan approved, I was able to take the car home the same day. Thi suitable for my family. I was very impress with the time frame that took to have the loan approved, I was able to take the car home the same day. This is the second vehicle we buy at Colonial Chevrolet. We will continue doing business with them even though the dealer is far way from home. Sincerely, The Mercado Family More

Terry was very helpful in making some measures of the vehicle (in the rain) for me to determine if the truck I was interested in would work for a specialized use. As well as he answered my questions pr vehicle (in the rain) for me to determine if the truck I was interested in would work for a specialized use. As well as he answered my questions promptly and was well informed about the vehicle. More

Jose did a fantastic job. He was professional, freindly and knowledgeable about the process and the auto I purchased. The entire process was very good. Wold recommed to family and friends. and knowledgeable about the process and the auto I purchased. The entire process was very good. Wold recommed to family and friends. More

Great experience,Terry the go to guy made the whole purchase of our 2013 spark simple and my son will always purchase and service his vehicle at Colonial West Chevrolet. purchase of our 2013 spark simple and my son will always purchase and service his vehicle at Colonial West Chevrolet. More

Bought a new Camaro. This was my 1st new car purchase. Jose didnt treat me like an idiot because I'm a girl. It was a great experiance and I am very happy with my camaro (obviously). Jose didnt treat me like an idiot because I'm a girl. It was a great experiance and I am very happy with my camaro (obviously). More

I bought a 2013 Corvette Anniversary Edition from Ivy and I bought a 2013 Corvette Anniversary Edition from Ivy and absolutely love it. The service provided was excellent and the Colonial really made the tra I bought a 2013 Corvette Anniversary Edition from Ivy and absolutely love it. The service provided was excellent and the Colonial really made the trade in of my other vehicle quick and easy. I will definitely be going back for future purchases and service. Also, a special thanks to Master Tech Andy for being the design consultant for the added accessories to my Corvette. His knowledge and attention to detail made sure that I had everything to make my car look its absolute best. -Joe More

The Sale person was very nice and she had us looking at all the truck you had on the lot and talk about what I was looking for and Kendra show me the trucks that you had that met what I was looking for and all the truck you had on the lot and talk about what I was looking for and Kendra show me the trucks that you had that met what I was looking for and we try them out then i pick the one I like 2500 HD. I would recommend this dealership and see Kendra Dickinson. More