Colonial West Chevrolet of Fitchburg

Jose was very pleasant to work with. Knew about my 2013 Z71 inside and out. Also took the time to walk me through the XM radio and the Onstar. The thing that really impressed me was the walk though, he too Z71 inside and out. Also took the time to walk me through the XM radio and the Onstar. The thing that really impressed me was the walk though, he took me to the parts dept and the service dept. Introduced me to the employees in both departments. More

My husband has been a customer with Colonial West for several years. Paul Smith has been are sales associate during this time and he's treated us really good and understands what are needs are so when my several years. Paul Smith has been are sales associate during this time and he's treated us really good and understands what are needs are so when my husband comes in to make a sale Paul knows what he needs and wants so we don't have to explain it to someone else. This last sale was for me I needed a vehicle so we came back to see Paul Smith and he took very good care of me.. We always have a good experience when we go to Colonial West. Thanks More

My experience with Colonial West was better than expected. Colonial came highly recommended by a close family friend and they did not disappoint. I paid a reasonable, fair price, all the employees I expected. Colonial came highly recommended by a close family friend and they did not disappoint. I paid a reasonable, fair price, all the employees I dealt with at Colonial were friendly, good people, the service department buffed out a scratch, rotated the tires, and agreed to align the front end for free once I put new tires on the vehicle. More

It was time to replace my '99 GMC Sierra. Knowing that I wanted to purchase a replacement truck from a GM dealer, I began searching the internet for used GM trucks in my area. By far, Colonial West had the wanted to purchase a replacement truck from a GM dealer, I began searching the internet for used GM trucks in my area. By far, Colonial West had the best selection of pre-owned trucks to choose from. Kendra promptly responded to my email inquiries on price and availability, and Ivy was extremely helpful when it came time to visit and take a test drive. On a subsequent visit, I worked with Paul (who knows his products inside & out!)to negotiate a fair purchase price and trade-in allowance, and I drove away a happy owner of a 2009 Silverado. Colonial-West; A bit of a drive for me, but well worth the trip. Ron W Northborough More

Three years ago when looking to purchase a new car my wife and I, after visiting several dealerships walked into Colonial West and met Paul Smith. From the very start Paul was up front, honest and made u wife and I, after visiting several dealerships walked into Colonial West and met Paul Smith. From the very start Paul was up front, honest and made us feel comfortable answering all questions, and finding the vehicle that suited all of our needs. Last night I drove off of the lot in my new 2012 cruze, our third purchase from Paul. During the sale process Paul bent over backward to make sure that I was satisfied, and 100% sure with my decision. From the second we walk into the showroom we are greeted with smiles,and handshakes. Paul has taken the extra time in all of our purchases to make sure we are going to be happy with our decision. I would like to thank Paul, Jeff, and the entire Colonial West staff for the amazing service from the initial sale to the service departments acute attention to detail during scheduled preventative maintenance. Without a doubt when the time comes to purchase our next car, Paul Smith and Colonial West Chevrolet will be our first and only stop. Thanks guys keep up the great work. Steve Schofield More

Kendra was great for us to deal with. We made a complicated deal with 2 cars being traded and 1 new and 1 used car bought. The deals were fair and the service was outstanding. We will be back - and complicated deal with 2 cars being traded and 1 new and 1 used car bought. The deals were fair and the service was outstanding. We will be back - and will recommend Kendra to anyone who asks for our opinion. More

Ivy did an awesome job, never gave up on finding a good deal that would give my husband and myself a vehicle for a payment that works for both of us. deal that would give my husband and myself a vehicle for a payment that works for both of us. More

Jose is a great salesman,no pressure to buy,which i like.He lets you make your choice.I went in to just "look" at used chevy avalanches and drove out with a new 2013.Great price and great people!Love t like.He lets you make your choice.I went in to just "look" at used chevy avalanches and drove out with a new 2013.Great price and great people!Love the boat! More

Jose was not only a fantastic dealer, he sold me a fantastic car. With his knowledge and outgoing and very friendly personality, Jose made buying a new car at Colonial West a wonderful experience. I w fantastic car. With his knowledge and outgoing and very friendly personality, Jose made buying a new car at Colonial West a wonderful experience. I would not only recommend this dealership, but also most importantly, this dealer to anyone who is looking to purchase a new car. Two thumbs up!! More

All I have to say is WOW. I drove 94 miles to go to Colonial West Chevrolet and I would GLADLY do it again. I purchased a beautiful 2012 Camaro 2SS/RS, Victory Red, Black Leather. Upon arriving, I was Colonial West Chevrolet and I would GLADLY do it again. I purchased a beautiful 2012 Camaro 2SS/RS, Victory Red, Black Leather. Upon arriving, I was welcomed by Paul Smith who had the keys in my hand without any wait. I had to wait a few weeks before I could finalize purchase, and Paul helped every step of the way. He even stayed late (and gave my son a small toy!) the first day I came. I don't know of any other dealership or dealer that worked so hard to get a guy his dream car when it could have been easily sold. So if your looking for a dealership, and especially a great dealer, visit Paul Smith at Colonial West Chevrolet! More