Colonial West Chevrolet of Fitchburg

Outstanding! I just purchased my second car with Terry Locher and the service was exceptional again. Terry was beyond helpful and made the process of finding and p I just purchased my second car with Terry Locher and the service was exceptional again. Terry was beyond helpful and made the process of finding and purchasing a car very simple and pleasant. I had no idea what model car I wanted to buy but Terry listened to what I needed and found the perfect car for me quickly! I would highly recommend Terry and the dealership if you are looking to purchase a new or used vehicle. More

2007 Mustang This is the 3rd car that i buy at colonial west chevrolet . On this occasion i was particulary focused on purchasing a 2007 mustang that they had . This is the 3rd car that i buy at colonial west chevrolet . On this occasion i was particulary focused on purchasing a 2007 mustang that they had . Jennifer Gray was may attendant for the day . Ussually the purchasing of a vehicule procedure is long and borring but Jen made sure that this was not the case . She is extremelly proactive and knows what to do and when to do it , Having a customer service driven person that also belives that we need to change gears once in a while just to make the customer experience jump from great to greater is really important and Jen is that person , Thank you Jen , PS in five years i want to purchase a truck and she already gave me her recomendations !!!!!! More

Great experience! I wasnt planning on buying a new car last week, but Terry made the whole process easy and was extremely helpful! It was an easy buying atmosphere, wit I wasnt planning on buying a new car last week, but Terry made the whole process easy and was extremely helpful! It was an easy buying atmosphere, with no pressure. I cant say enough about how happy i am with my whole experience. M boyfriend will absolutely be coming back to Terry, and i would tell every one i know to do the same! More

Awesome I am only 19, so buying my first car was really scary. Terry did an awesome job helping me lease my first car. There was a few hiccups down the road b I am only 19, so buying my first car was really scary. Terry did an awesome job helping me lease my first car. There was a few hiccups down the road but, he helped us figure it all out. On his days off he would even come in just to help us get the car quicker. It was a great experience and I would highly recommend everyone going there. More

Easiest car purchase I wanted to thank Jennifer Gray for her help purchasing my 2016 Chevy Silverado. Not only did she come in on her day off to make sure the deal went th I wanted to thank Jennifer Gray for her help purchasing my 2016 Chevy Silverado. Not only did she come in on her day off to make sure the deal went through but made my whole car purchase easy and enjoyable. Jennifer worked around my busy schedule and made sure I would be on time for everything I said I had to be present for. I would highly recommend Colonial West and encourage anyone looking for a new Chevy to visit and ask for Jenn. It was like buying a car from a friend! More

Best Experience! I didn't think getting into a new car was possible and Jenny made it her mission to make it possible! I couldn't be more thankful for everyone that he I didn't think getting into a new car was possible and Jenny made it her mission to make it possible! I couldn't be more thankful for everyone that helped out at Colonial. I would go back here and work with Jenny every time I get a new car. I would recommend her to anyone. So easy and did not force anything on me! More

100% Satisfaction Greatest experience buying my new Camaro, Terry is a representative that relates to you. I will never go any where else. Everyone is friendly. The inv Greatest experience buying my new Camaro, Terry is a representative that relates to you. I will never go any where else. Everyone is friendly. The inventory gives you options. 3rd car from Colonial West Chevrolet. I will be in there to buy a few more from Terry before I die. Promise you that. More

Excellent Service! Jen did an excellent job of meeting all of our needs in a kind, upbeat and professional manner. She showed us multiple vehicles, carefully taking us t Jen did an excellent job of meeting all of our needs in a kind, upbeat and professional manner. She showed us multiple vehicles, carefully taking us through each one which allowed us to make an informed decision. You can tell right away that Jen truly cares about her customers! More

Hands down the best! Terry is by far the best salesman I have ever had. He is super friendly and answered every question I had with confidence. If I could give a higher ra Terry is by far the best salesman I have ever had. He is super friendly and answered every question I had with confidence. If I could give a higher rating I would. Terry is definitely "the go to guy"! More

Outstanding Servive I recently brought in my mothers car for service. Jeff Chandler and his team did a tremendous job repairing the car at an exceptional price. I can't I recently brought in my mothers car for service. Jeff Chandler and his team did a tremendous job repairing the car at an exceptional price. I can't thank them enough. More