Colonial West Chevrolet of Fitchburg

First time buying truck would like to thank Terry"the go to Guy"Locher for being a great guy who was polite and up front thank you for help made it easy and fun would like to thank Terry"the go to Guy"Locher for being a great guy who was polite and up front thank you for help made it easy and fun More

Very easy Found the truck I was looking for in the price range I was looking for. Made every thing easy for me in my busy life which was great. Thanks terry Found the truck I was looking for in the price range I was looking for. Made every thing easy for me in my busy life which was great. Thanks terry More

2011 Chevy Equinox from Terry "The Go To Guy" Locher I recently purchased my vehicle at Colonial West and had an excellent experience in doing so. I was hesitant to have a car payment but knew my old car I recently purchased my vehicle at Colonial West and had an excellent experience in doing so. I was hesitant to have a car payment but knew my old car just was not going to make it through the winter. Terry did not pressure me at all and was extremely helpful and worked with me to get a great vehicle I could afford. The whole Colonial West Team was super friendly and I could not have asked for a better experience. Thanks Terry ! More

2014 Chevy Malibu from Terry "The Go To Guy" Locher I was looking to trade in my 2004 Toyota Avalon for a newer vehicle and immediately thought of Colonial West as we have recently used them for service I was looking to trade in my 2004 Toyota Avalon for a newer vehicle and immediately thought of Colonial West as we have recently used them for service on a used Traverse we had bought. The service department was great, we had gone in for an oil change after only a few weeks of owning the vehicle and they pointed out a problem that the dealer we bought it from had missed. We were able to get the vehicle fixed from where we bought it saving us well over $1000 in repairs. Well the experience was just as good in the sales department! I used the on line estimator to value my trade in and within 15 minutes got a call from Ivy who helped schedule me for an appointment to look as some cars the same day. Ivy set me up with Terry and his knowledge of the inventory and features of the car was great! They gave me a great deal on the car and even more for my trade in than the original estimate on line! More

2014 Chevy Silverado from Terry "The Go To Guy" Locher I needed to get a safe winter vehicle and Terry was more than happy to oblige. He helped me find exactly what I needed. He let me take a couple of the I needed to get a safe winter vehicle and Terry was more than happy to oblige. He helped me find exactly what I needed. He let me take a couple of the trucks out until I found exactly what I wanted and what I was comfortable driving. I know that me and my family will be safe this winter in our new truck. Thanks Terry for all your help. More

purchase of 2014 Traverse My experience with Colonial West Chevrolet has been great! I've purchased 2 vehicles in the past from Ivy and was very happy with my experience both My experience with Colonial West Chevrolet has been great! I've purchased 2 vehicles in the past from Ivy and was very happy with my experience both on customer service and price. Recently I decided it was time to purchase my next vehicle so I naturally called Ivy and she put me in contact with Terry who did a great job. I am now a proud owner of a 2014 Traverse. Thank you Colonial West Chevrolet. More

I highly recommend I bought my vehicle with the help of Terry"The Go to Guy" Locher. He was helpful, knowledgeable, friendly and courteous. Terry has a great sense I bought my vehicle with the help of Terry"The Go to Guy" Locher. He was helpful, knowledgeable, friendly and courteous. Terry has a great sense of humor which helped me feel very much at ease. I felt comfortable asking any questions I felt necessary . I did not feel the least bit pressured at anytime. I am happy that I chose Colonial West and was lucky to work with Terry on finding the right vehicle for my family and I. More

Excellent Terry Locher made me feel like a friend. He made my car buying experience exciting. He new what I needed and he worked on that. Great guy. I am very h Terry Locher made me feel like a friend. He made my car buying experience exciting. He new what I needed and he worked on that. Great guy. I am very happy to not call him my friend. He as well as Colonial West Chevrolet will always have my business and all my gratitude. Thank You! More

First Car Purchase Bought my first car from Terry "the go to guy" Locher a few days ago. He was incredibly helpful and patient, even as we hit a few road-bumps (all of w Bought my first car from Terry "the go to guy" Locher a few days ago. He was incredibly helpful and patient, even as we hit a few road-bumps (all of which coming from my status as a first-time buyer on a budget, none to do with Colonial West!). Overall, he (and the rest of the staff who helped me) made this experience a great one, and went above and beyond to get me out of the door with the car that was right for me- I will definitely be coming back here for maintenance, or whenever I want to buy my next car! More

Great experience buying a new vehicle I had just begun my on-line search of dealerships in my area to buy a new vehicle and received a reply from my query within minutes from Colonial West I had just begun my on-line search of dealerships in my area to buy a new vehicle and received a reply from my query within minutes from Colonial West sales Rep Ivy Shomphe. Her polite and courteous tone when I called was refreshing and I immediately felt comfortable, so I decided to proceed. When we met, she provided answers to all my questions and the few she didn't have answers to she got immediately from other staff who were just as courteous and friendly. I was trading in a 2005 Avalanche that I had bought new and informed them of the vehicles history and maintenance and they gave me a very good trade value, and she then proceeded to help me navigate through the buying process. I was made to feel comfortable and unpressured. I had a few options installed and before I even took delivery of my new vehicle, she inspected it, found a couple things "she" didn't like, called me to let me know this, had them corrected, and only after they were to her liking, did she feel right in delivering the new vehicle to me. That is how you build trust and I, for one, have found a dealership that I will continue to use for the rest of my automotive career. More