Colonial Volkswagen of Westborough - Service Center

Friendly staff. Attentive to issue needing service. Waiting for needed part to arrive before done. Attentive to issue needing service. Waiting for needed part to arrive before done. More

Aways greeted with a smile and a Hello. Work is completed on time and always kept up to date on the process Work is completed on time and always kept up to date on the process More

Prompt, efficient service, as usual. Appointment began and ended at requested time and all service was performed as expected. Appointment began and ended at requested time and all service was performed as expected. More

Always please with the service I receive at Colonial. Jonathan in the service dept is a great representative for your company. I'm sure the other employees are wonderful as well, but he is the point of Jonathan in the service dept is a great representative for your company. I'm sure the other employees are wonderful as well, but he is the point of contact for service. More

The folks in the service department were responsive and accommodating. Great experience for the entire process accommodating. Great experience for the entire process More

Dylan provides exceptional service. The entire staff is competent and are technically well versed. They are a credit to Colonial VW The entire staff is competent and are technically well versed. They are a credit to Colonial VW More

My ID4 electric was not starting. I had it towed to Colonial Volkswagen. Dylan called me the next morning to discuss the issue. The car was with you for almost a week. Dylan kept me u I had it towed to Colonial Volkswagen. Dylan called me the next morning to discuss the issue. The car was with you for almost a week. Dylan kept me updated as to the progress daily and offer a loaner if I needed one. Dylan was pleasant and responsive. More

Very easy process. I dropped off my car the night before, left the keys in the dropbox, and by noon the next day, the pil change was complete and ready for pick-up! I dropped off my car the night before, left the keys in the dropbox, and by noon the next day, the pil change was complete and ready for pick-up! More

They do what needs to done and can give me rides to/from home. I’ve never had a problem with their work ir attitude. home. I’ve never had a problem with their work ir attitude. More

Excellent customer service Regular updates Provided detailed explanation of work being performed Completed in a timely manner detailed explanation of work being performed Completed in a timely manner More