Colonial Volkswagen of Westborough - Service Center

I've been dealing with Colonial VW of Westborough for over 25 years. Bill -- and several other people -- is one of many reasons I come back. over 25 years. Bill -- and several other people -- is one of many reasons I come back. More

Excellent communication from the service department through the entire visit! Dylan is a good find! Communication comes relaxed and natural. MUCH appreciated. Service videos are very helpful. Waiting through the entire visit! Dylan is a good find! Communication comes relaxed and natural. MUCH appreciated. Service videos are very helpful. Waiting area very nice with multiple areas to spend time in. Highly recommend this dealership for VW service! High confidence in this team! More

Very detailed description and video of vehicle first time vehicle was actually cleaner leaving the shop then coming in thank you very much. Very good experience. vehicle was actually cleaner leaving the shop then coming in thank you very much. Very good experience. More

I like the kindness and knowledge. I'm not a fan of waiting however , but waiting area was nice ! I'm not a fan of waiting however , but waiting area was nice ! More

Service department does an exceptional job! Jon Lacey is very professional and thorough. Keep it up! Jon Lacey is very professional and thorough. Keep it up! More

Wonderful experience purchasing my ID. 4. Tara, Michael, and Kevin were professional and kept me in the loop throughout the process. 4. Tara, Michael, and Kevin were professional and kept me in the loop throughout the process. More

Very knowledgable and helpful service crew. Car service was done on time and I felt confident with their recommendations. Car service was done on time and I felt confident with their recommendations. More

Great team that understands customer service. They did their best to accommodate me throughout a lengthy repair and I would recommend them to anyone looking to service their car. They did their best to accommodate me throughout a lengthy repair and I would recommend them to anyone looking to service their car. More

Fantastic experience! Great selection, excellent customer service, knowledgeable staff, and smooth car-buying process. Highly recommend! Great selection, excellent customer service, knowledgeable staff, and smooth car-buying process. Highly recommend! More

Colonial made it happen with my scope creep! I went from a sticker to sticker, engine oil change, brake flush and Haldex oil change. And finished by my hard stop time. I went from a sticker to sticker, engine oil change, brake flush and Haldex oil change. And finished by my hard stop time. More