Back

Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,403 Reviews

1,403 Reviews of Colonial Volkswagen of Westborough - Service Center

Sort by
April 25, 2025

The service staff was professional and courteous. My vehicle was in for a couple of recalls and they had it finished within 24 hours and even offered to wash it. More

by wyskscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Pleased very much, with significant repair work performed the car was ready when I was told it would be. Washed and clean. More

by cwrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Absolutely wonderful experience. Amir is fantastic. Everyone who spoke with me was helpful and kind. More

by ABIGAILBLACKBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont know the manager's name, but he was so supportive. I am going through a divorce, and he helped me learn more about building my credit.
April 10, 2025

attentive and very professional people , fast and clean diagnostics, easy communication really interested in solving your problem More

by Thiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Definitely the best experience I've had when compared to other dealers. Patrick was friendly, patient and very knowledgeable. More

by Scott D
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pender
April 10, 2025

Pierre and entire team were fantastic to work with. The entire process of purchasing our new car was quick and easy! More

by jamesandbeth2
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Service was Timely. Bill Fallon communicated clearly and made the experience a cinch. The waiting room is comfortable More

by dcsnowdoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Excellent service. Prompt service and repair. Follow up was also very good. Will be back in the future. More

by cjstien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Great customer service explained everything what time was not long was informed via text while I was waiting Excellent experience!!! More

by mirvat0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Fantastic service as always. I continue to receive top rated service every time I have my car serviced. More

by TCOLLINS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...