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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,401 Reviews

1,401 Reviews of Colonial Volkswagen of Westborough - Service Center

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May 23, 2025

The Service Department is excellent! Our family has purchased 2 Jettas (used) and one Passat (new) over the years and have always been happy with the service. Jon, Dylan, and Bill F are More

by IMOLNAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Great knowledge, helpful service and wonderful experience overall. Would definitely recommend and return again for any car purchases in the future More

by KRYSTENARTHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierre
May 15, 2025

Always excellent service from Jon & Bill. F @ Colonial VW of Westboro I'm on my 4th VW from Pierre in sales @ Colonial VW of Westboro More

by jsav1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

The dealership was clean and well organized. The salesman Scott was very good. He moved the process of buying along quickly and efficiently. He was very knowledgeable with the Jeep I purchased. More

by BILLBENNETTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott W. Bregnard Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Scott was easy to get along with and made the process quick and efficient. I appreciated his efforts in making the deal as painless as possible. Thanks Scott! More

by RL
Recommend Dealer
Yes
Employees Worked With
Scott W. Bregnard Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

I am very satisfied with the services of my vehicle at this dealership. The work was carried out quickly, efficiently and very thorough. More

by liapine
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Excellent service, kept me in constant communication during the visit and was very accommodating to me More

by rlmartin776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

I left another VW dealership because of over charge and customer service, since I switched to Colonial it's been great! Even though I didn't but my car from them they treat me like I did. I would have bo More

by kmfourn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Everyone was friendly and listened to my needs for a vehicle. I’m happy with the service I received More

by fleclair1224
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott W. Bregnard Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Excellent experience. Jon at the desk was professional and friendly. Shuttle to/from work was easy and work done as planned. More

by CHADREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.