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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,407 Reviews

1,407 Reviews of Colonial Volkswagen of Westborough - Service Center

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November 11, 2024

Straight forward and easy transaction! Thank you Pierre and others. Thanks for changing out the tires! More

by PAULAANNEWISNEWSKI
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

The people were very kind and helpful. They were also honest about the unfortunate condition of my e-car. Honesty is always appreciated and preferred as it saved me valuable time and minim More

by richard@orentzel.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I always get quick service whenever I need anything. Everyone's polite and pleasant and respectful! More

by NAKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Constant emails requesting reviews of their service and constant emails offering buying my vehicle and getting me into a new one. More

by JONATHAN.ANDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Lacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Mike was great. Actually of of the staff were great in helping me get into my new vehicle. Thank you! More

by LISA P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
November 08, 2024

The service at Colonial VW is excellent. The service advisors always explain the service in easy to understand terms. They never use high pressure for service. The car is ready when promised More

by blackbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Staff are nice to women and special needs children, which is wonderful. I like the bright and clean environment More

by maj970982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Minervini
November 07, 2024

Great service. I would highly recommend using colonial Volkswagen for service and sales! Great dealership! More

by mwh1346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Adrian there was very helpful with helping decide exactly what type of car we wanted. More

by pjsamarxhi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Minervini
November 02, 2024

Service top notch staff professional attitude and personal attention have exceed exceed my expectations every time More

by WARREN.FREDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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