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Colonial Volkswagen of Westborough
Westborough, MA
2,865 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,865 reviews
February 18, 2025
Fantastic experience! Great selection, excellent customer service, knowledgeable staff, and smooth car-buying process. Highly recommend! Great selection, excellent customer service, knowledgeable staff, and smooth car-buying process. Highly recommend! More
by Julio R.
Verified Customer
February 17, 2025
The team at Colonial Volkswagen were very helpful and informed, I will definitely visit them when U need another vehicle. Micheal was great and extremely helpful. Brendan was well informed and helped informed, I will definitely visit them when U need another vehicle. Micheal was great and extremely helpful. Brendan was well informed and helped us get greater financing. Overall, I felt the purchasing experience was is easy and hassle free. More
by JKENNY3
February 15, 2025
I drive from Boston to have my cars serviced at Colonial Volkswagen in Westborough because of Kevin and Billy. Kevin and Billy always go above and beyond to service my cars and even help me decide on which Volkswagen in Westborough because of Kevin and Billy. Kevin and Billy always go above and beyond to service my cars and even help me decide on which new cars to get. They take the time to graciously answer all my questions. The phones are answered when I call the service department and we even text. I like when I pick the car up it’s freshly washed. More
by SLBOSSI
February 15, 2025
I would not bring my car any where else for service. I’ve been working with John Lacey for over 12 years. Jon is always fast, friendly, efficient and professional. I’ve been working with John Lacey for over 12 years. Jon is always fast, friendly, efficient and professional. More
by DAVE@CAPELLESOPTICAL.COM
Employees Worked With
February 14, 2025
we have bought our cars at this dealership. had service as well, very happy, and satisfied with this dealership. Thank you again. had service as well, very happy, and satisfied with this dealership. Thank you again. More
by SDAWES4
February 13, 2025
Bill is great ! The process was super easy and didn’t take long at all. Bill was very helpful and has a great positive attitude very kind! Over all great service! The process was super easy and didn’t take long at all. Bill was very helpful and has a great positive attitude very kind! Over all great service! More
by MARIAHBERRY7
February 12, 2025
Customer service was amazing. Felt valued even for the routine maintenance that was performed. Highly reccomend! Felt valued even for the routine maintenance that was performed. Highly reccomend! More
by alex.angel808
Employees Worked With
February 11, 2025
Great team to work with. Easy hassle free car buying experience. highly recommend the team. Easy hassle free car buying experience. highly recommend the team. More
by mikeyfaidell
February 11, 2025
Very good. Better / more signage upstairs for service dept would help. Blah blah blah for 15 word minimum. Points off for that. :-( Better / more signage upstairs for service dept would help. Blah blah blah for 15 word minimum. Points off for that. :-( More
by mhagen360
Employees Worked With
