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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,867 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,867 reviews

March 18, 2025

They make service easy and efficient for us. Also you don't feel like you are getting taken to the cleaners. More

by rob@strechay.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Exceptional service department! High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across More

by RKOMMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Clear pricing and salesperson explained the differences between trims and even told me about a discount through my employer I did not know about. More

by JASON.A.COXALL
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

I worked directly with Bill only. You were able to ID the cause of my problem, order the part and replace the part in a timely manner. Thank you More

by new owner
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Excellent service and very friendly service desk professionals. Through the service process, they keep us informed about the progress and consult with us before undertaking any major work. Extremely More

by Sunil Warrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks to the gentlemen providing the pickup and drop!
March 13, 2025

Colonial VW of Westborough is fantastic! The entire team was professional, efficient, and got the job done on time. Friendly and trustworthy service all around! Thank you! More

by JANICEOCKERBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My shuttle buddies: Whiting and Chuck(?) sorry I don’t remember
March 12, 2025

Enjoyed excellent service throughout the entire purchase process. I highly recommend Colonial Volkswagen of Westborough. More

by theim33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Minervini
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Great service and communication from Dylan and the service department. Most importantly we appreciate the honesty and excellent work they provide. Great job and thank you! More

by campbellka66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

I bought 2021 Jetta very happy with my purchase it was a car that intended to use to Promote my new book permanent revolution Authoritarianism Fascism and Totalarinsm in the 20th century published in 1942 More

by nathanielfridman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Excellent communication from the service department through the entire visit! Dylan is a good find! Communication comes relaxed and natural. MUCH appreciated. Service videos are very helpful. Waiting More

by RKOMMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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