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Colonial Volkswagen of Westborough
Westborough, MA
2,867 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,867 reviews
March 27, 2025
Jon is always great to deal with, straight and to the point and answers your questions from a place of knowledge. The service was completed ahead of time and close to projected cost. point and answers your questions from a place of knowledge. The service was completed ahead of time and close to projected cost. More
by MCAULIFFEWAYNE
Verified CustomerEmployees Worked With
March 26, 2025
Fast and prompt customer service. Jon at service department is knowledgeable and provides excellent customer service. Jon at service department is knowledgeable and provides excellent customer service. More
by equas.sr
March 26, 2025
15 year relationship, then gone for 7 years. it was like I never left. Made me feel at home, exemplified concern for my self as well as my vehicle. it was like I never left. Made me feel at home, exemplified concern for my self as well as my vehicle. More
by ronaldwrobinson0
Employees Worked With
March 25, 2025
They are a pleasure to work with! Marc was professional and knowledgeable I’d recommend them! Marc was professional and knowledgeable I’d recommend them! More
by NSPBM
March 22, 2025
Working with Dylan is a pleasure. He is honest and trustworthy. He always takes good care of me. He is honest and trustworthy. He always takes good care of me. More
by R.STRAKUS
Employees Worked With
March 21, 2025
Professional and thorough, drop off and pick up were easy, communication was great, easy, provided options and worked with me. easy, communication was great, easy, provided options and worked with me. More
by sarahboffoli
Employees Worked With
March 20, 2025
The crew at Colonial Volkswagen excells at communication and being thorough! I am absolutely impressed with their work! and being thorough! I am absolutely impressed with their work! More
by Rcdelauder
March 19, 2025
Very helpful and insightful and was able to direct me to a fantastic used vehicle with barely any miles on it and a squeaky clean CARFAX. I'm very happy with my service and Marc's knowledge on the cars! a fantastic used vehicle with barely any miles on it and a squeaky clean CARFAX. I'm very happy with my service and Marc's knowledge on the cars! More
by DefinitelynotBrooke
Employees Worked With
March 19, 2025
It was just scheduled for a factory recall but I was surprised they didn’t perform simple Check of fluids while The car was there for over 6 hours They did wash the car though so that’s was a nice surprised they didn’t perform simple Check of fluids while The car was there for over 6 hours They did wash the car though so that’s was a nice surprise More
by kmc5674
Employees Worked With
March 19, 2025
great, great service and wonderful personnel helpful and friendly a real pleasure to work with and great coffee friendly a real pleasure to work with and great coffee More
by RICHNQ41
