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Colonial Volkswagen of Westborough
Westborough, MA
2,858 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,858 reviews
March 14, 2025
I worked directly with Bill only. You were able to ID the cause of my problem, order the part and replace the part in a timely manner. Thank you You were able to ID the cause of my problem, order the part and replace the part in a timely manner. Thank you More
by new owner
Verified CustomerEmployees Worked With
March 13, 2025
Excellent service and very friendly service desk professionals. Through the service process, they keep us informed about the progress and consult with us before undertaking any major work. Extremely professionals. Through the service process, they keep us informed about the progress and consult with us before undertaking any major work. Extremely transparent! More
by Sunil Warrier
Employees Worked With
Other Employees :
Thanks to the gentlemen providing the pickup and drop!
March 13, 2025
Colonial VW of Westborough is fantastic! The entire team was professional, efficient, and got the job done on time. Friendly and trustworthy service all around! Thank you! The entire team was professional, efficient, and got the job done on time. Friendly and trustworthy service all around! Thank you! More
by JANICEOCKERBY
Employees Worked With
Other Employees :
My shuttle buddies: Whiting and Chuck(?) sorry I don’t remember
March 12, 2025
Enjoyed excellent service throughout the entire purchase process. I highly recommend Colonial Volkswagen of Westborough. process. I highly recommend Colonial Volkswagen of Westborough. More
by theim33
March 10, 2025
Great service and communication from Dylan and the service department. Most importantly we appreciate the honesty and excellent work they provide. Great job and thank you! service department. Most importantly we appreciate the honesty and excellent work they provide. Great job and thank you! More
by campbellka66
Employees Worked With
March 08, 2025
I bought 2021 Jetta very happy with my purchase it was a car that intended to use to Promote my new book permanent revolution Authoritarianism Fascism and Totalarinsm in the 20th century published in 1942 car that intended to use to Promote my new book permanent revolution Authoritarianism Fascism and Totalarinsm in the 20th century published in 1942 by Sigmund Neumann my grandfather More
by nathanielfridman
March 03, 2025
Excellent communication from the service department through the entire visit! Dylan is a good find! Communication comes relaxed and natural. MUCH appreciated. Service videos are very helpful. Waiting through the entire visit! Dylan is a good find! Communication comes relaxed and natural. MUCH appreciated. Service videos are very helpful. Waiting area very nice with multiple areas to spend time in. Highly recommend this dealership for VW service! High confidence in this team! More
by RKOMMEN
Employees Worked With
March 03, 2025
Hello Bill and his staff are fantastic, I would highly recommend Colonial VW for all your service needs!!! recommend Colonial VW for all your service needs!!! More
by RMETIVIERJR
March 03, 2025
I've been dealing with Colonial VW of Westborough for over 25 years. Bill -- and several other people -- is one of many reasons I come back. over 25 years. Bill -- and several other people -- is one of many reasons I come back. More
by MB
March 01, 2025
Very detailed description and video of vehicle first time vehicle was actually cleaner leaving the shop then coming in thank you very much. Very good experience. vehicle was actually cleaner leaving the shop then coming in thank you very much. Very good experience. More
by nicholson.marc
Employees Worked With
