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Colonial Volkswagen of Westborough
Westborough, MA
2,867 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,867 reviews
Verified Customer
October 28, 2024
Colonial VW performed a warranty repair for my 2015 TDI. Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and communicative. Unfortunately, the quality of the repair was poor. In replacing a DEF line, the technician broke every plastic clip, left trim disconnected, lost portions of trim, and overall put minimal effort into completing a quality repair. Warranty work is not necessarily fun or easy, but there was zero pride in the work displayed. More
by daniel.k.davis
Employees Worked With
October 27, 2024
The reputation of Colonial Volkswagen’s service department is a big part of why I chose to buy from them. They continue to live up to that reputation. department is a big part of why I chose to buy from them. They continue to live up to that reputation. More
by jimg2950
October 27, 2024
I am a returning customer of Pierre at Colonial Volkswagen. He always finds the best car for my commuter lifestyle. He is very knowledgeable about all things Volkswagen. He helped me pick a very sa Volkswagen. He always finds the best car for my commuter lifestyle. He is very knowledgeable about all things Volkswagen. He helped me pick a very safe and reliable car not once but twice! More
by MCOLLETTE224
Employees Worked With
October 26, 2024
Courteous and professional assistance from start to finish. All questions answered and explained in complete detail. finish. All questions answered and explained in complete detail. More
by M2MDATALINK
October 26, 2024
Went into the dealership looking to upgrade from my 2018 Infiniti QX30 to a bigger SUV and keeping my payments similar. Scott was the first person I engaged with when I arrived but I had worked w/ Gina Mar Infiniti QX30 to a bigger SUV and keeping my payments similar. Scott was the first person I engaged with when I arrived but I had worked w/ Gina Martinez through email for a few weeks and she was excellent as well. Scott showed me some options and was very genuine and easy to work with. Scott was knowledgeable and didn't put any unnecessary pressure on the deal. The experience with this dealership was excellent and I highly recommend anyone looking for a new car to visit them. More
by Rts1988
October 26, 2024
Welcoming and friendly staff. Honest and up front salesmanship. Impeccably clean and comfy dealership. Awesome! Honest and up front salesmanship. Impeccably clean and comfy dealership. Awesome! More
by TS-FAN
October 22, 2024
Adrian treat us with respect, warm hospitality. He is a good marketing and salesperson who we love to work with in the long run. He is a good marketing and salesperson who we love to work with in the long run. More
by maj970982
