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Colonial Volkswagen of Westborough
Westborough, MA
2,867 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,867 reviews
November 01, 2024
I have had a very great experience with their services from buying my new VW and the following maintenance and repair. from buying my new VW and the following maintenance and repair. More
by Guoping
Verified CustomerEmployees Worked With
November 01, 2024
Bill and his crew are the best. always on top of things to keep my VW's running at their best always on top of things to keep my VW's running at their best More
by DOCCHEZ
October 31, 2024
Had a great experience with buying my second VW from these guys. I use my Jetta for everyday driving and my GTI for fun. I can always count on them to keep them running. these guys. I use my Jetta for everyday driving and my GTI for fun. I can always count on them to keep them running. More
by JMINI
October 30, 2024
Hello, This was our first experience with the dealership. My son has the car up from Florida and while I was visiting I wanted to make sure if was in good working order. They finished all the work fairly a My son has the car up from Florida and while I was visiting I wanted to make sure if was in good working order. They finished all the work fairly and quickly. Highly recomment. More
by Pam C
Employees Worked With
October 30, 2024
I found an offer online and tried to match it in this dealership. They gave me clear feedback on the offer matching (unlike others that tried to pull me to their dealership by providing ambiguous info), dealership. They gave me clear feedback on the offer matching (unlike others that tried to pull me to their dealership by providing ambiguous info), and the sales team took care of the rest without any surprises. The entire purchase process was clear, informative and stress free. More
by YAN.M.ZHAO
October 30, 2024
We had an awesome experience with Adrian at Colonial VW. He was helpful, knowledgeable and got our deal done in record time as the dealership was closing for the day. Mike, the sales manager was also great. He was helpful, knowledgeable and got our deal done in record time as the dealership was closing for the day. Mike, the sales manager was also great. Highly recommend! More
by jmgxo73
October 29, 2024
I helped my daughter purchase her car from Colonial. The process was smooth and no issues. We would have liked to have gotten something for her trade though but ended up selling it privately for more mo The process was smooth and no issues. We would have liked to have gotten something for her trade though but ended up selling it privately for more money! More
by MKLEB34
Employees Worked With
October 29, 2024
Excellent service. Great communication from experienced service advisors. This service department has an excellent reputation. Great communication from experienced service advisors. This service department has an excellent reputation. More
by JMINI
October 28, 2024
Bill made sure my car was completely safe to drive and fixed the recalls I had along with what I brought it in for. fixed the recalls I had along with what I brought it in for. More
by MCKENZIE.A.CLARK.1999
October 28, 2024
Communication was excellent. Service was prompt. Very easy drop off and pick up. Made appointment online Service was prompt. Very easy drop off and pick up. Made appointment online More
by meldemarc
Employees Worked With
