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Colonial Volkswagen of Westborough
Westborough, MA
3,033 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,033 reviews
Verified Customer
November 12, 2025
Right when I walked in the door to when I picked up my car everything was smooth and easy. Scott did an amazing job and I appreciated him being very straightforward. Made the experience very pleasant. car everything was smooth and easy. Scott did an amazing job and I appreciated him being very straightforward. Made the experience very pleasant. More
by Malena O
Employees Worked With
November 09, 2025
Scott was very transparent about the car buying process. I highly recommend him and the dealer as a whole. I highly recommend him and the dealer as a whole. More
by Cam
November 07, 2025
Good job people. Love volkswagen. Jetta is a great machine. Thank you again for putting me in a new machine. Love volkswagen. Jetta is a great machine. Thank you again for putting me in a new machine. More
by hpydestiny
November 07, 2025
Ordered some new all weather tires via web, the price was quite competitive and the process was very simple and easy to get done. dropped off the car for regular oil service at the same time and there was n quite competitive and the process was very simple and easy to get done. dropped off the car for regular oil service at the same time and there was no waiting on site for hours like I've done at some of the major tire shops. They also helped me out with an internal oil consumption issue. More
by ghkimball
Employees Worked With
November 06, 2025
Our dealing with Colonial from the beginning to taking delivery of our new vehicle was excellent. All the people we interacted with were very professional and helpful and made the process effortless. Ke delivery of our new vehicle was excellent. All the people we interacted with were very professional and helpful and made the process effortless. Keep up the good work. We had to return for our inspection sticker and the service department was right on top of it. More
by JFN10
November 05, 2025
Bill was professional and provided good customer service. Also was very thorough what was covered on my 20,000 mile Service. Also was very thorough what was covered on my 20,000 mile Service. More
by matthew_bauce
Employees Worked With
