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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,855 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,856 reviews

March 21, 2025

Professional and thorough, drop off and pick up were easy, communication was great, easy, provided options and worked with me. More

by sarahboffoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

The crew at Colonial Volkswagen excells at communication and being thorough! I am absolutely impressed with their work! More

by Rcdelauder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

Very helpful and insightful and was able to direct me to a fantastic used vehicle with barely any miles on it and a squeaky clean CARFAX. I'm very happy with my service and Marc's knowledge on the cars! More

by DefinitelynotBrooke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

It was just scheduled for a factory recall but I was surprised they didn’t perform simple Check of fluids while The car was there for over 6 hours They did wash the car though so that’s was a nice More

by kmc5674
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

great, great service and wonderful personnel helpful and friendly a real pleasure to work with and great coffee More

by RICHNQ41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

They make service easy and efficient for us. Also you don't feel like you are getting taken to the cleaners. More

by rob@strechay.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Exceptional service department! High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across More

by RKOMMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Clear pricing and salesperson explained the differences between trims and even told me about a discount through my employer I did not know about. More

by JASON.A.COXALL
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

I worked directly with Bill only. You were able to ID the cause of my problem, order the part and replace the part in a timely manner. Thank you More

by new owner
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Excellent service and very friendly service desk professionals. Through the service process, they keep us informed about the progress and consult with us before undertaking any major work. Extremely More

by Sunil Warrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks to the gentlemen providing the pickup and drop!