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Colonial Volkswagen of Westborough
Westborough, MA
2,867 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,867 reviews
November 08, 2024
I always get quick service whenever I need anything. Everyone's polite and pleasant and respectful! Everyone's polite and pleasant and respectful! More
by NAKELLY
Verified CustomerEmployees Worked With
November 08, 2024
Constant emails requesting reviews of their service and constant emails offering buying my vehicle and getting me into a new one. constant emails offering buying my vehicle and getting me into a new one. More
by JONATHAN.ANDERSEN
November 08, 2024
The service at Colonial VW is excellent. The service advisors always explain the service in easy to understand terms. They never use high pressure for service. The car is ready when promised The service advisors always explain the service in easy to understand terms. They never use high pressure for service. The car is ready when promised. I also appreciate the complimentary car wash. More
by blackbird
November 07, 2024
Staff are nice to women and special needs children, which is wonderful. I like the bright and clean environment is wonderful. I like the bright and clean environment More
by maj970982
November 06, 2024
Adrian there was very helpful with helping decide exactly what type of car we wanted. what type of car we wanted. More
by pjsamarxhi1
November 02, 2024
Marc was great! Explained everything and showed me exactly what I wanted and was best salesman I’ve dealt with! Explained everything and showed me exactly what I wanted and was best salesman I’ve dealt with! More
by kristina.flaherty
Employees Worked With
November 02, 2024
Service top notch staff professional attitude and personal attention have exceed exceed my expectations every time personal attention have exceed exceed my expectations every time More
by WARREN.FREDA
November 01, 2024
Excellent salesmanship would highly recommend colonial Volkswagen my experience was flawless from start to finish so happy I decided to buy not 1 but 2 Volkswagens Volkswagen my experience was flawless from start to finish so happy I decided to buy not 1 but 2 Volkswagens More
by joannebolanes42
November 01, 2024
We had a great experience with Adrian. This was a first time purchase for my son, and Adrian put him at ease and quickly developed a relationship that alleviated any nervousness on my son This was a first time purchase for my son, and Adrian put him at ease and quickly developed a relationship that alleviated any nervousness on my son's part. I appreciated his honesty and openness through the process and his shared experience with similar VW's. He also made the closing of the deal easy, even driving to meet us to pick up the check to close the deal which saved us time and coordination challenges. More
by stephenbriggs
