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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,867 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,867 reviews

April 23, 2025

Absolutely wonderful experience. Amir is fantastic. Everyone who spoke with me was helpful and kind. More

by ABIGAILBLACKBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont know the manager's name, but he was so supportive. I am going through a divorce, and he helped me learn more about building my credit.
April 22, 2025

This is my second experience buying a car from Marc, he is knowledgeable, helpful, kind and compassionate. I had a difficult time transitioning from a manual to an automatic and he was patient and supporti More

by Nichole
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Had a wonderful experience no precious no hassle. Patrick did a great job explaining everything. Looking forward to enjoying the car. More

by DSSTANICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

First time dealing with Volkswagen and Colonial and it was great! Much better experience than I have had in the past at previous dealerships. More

by Scott D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

I am very Happy Excellent service ,and very good , Excelent service ,i love my new car❤️🙏🏼 More

by ANDREZA_GODOY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Definitely the best experience I've had when compared to other dealers. Patrick was friendly, patient and very knowledgeable. More

by Scott D
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pender
April 10, 2025

Pierre and entire team were fantastic to work with. The entire process of purchasing our new car was quick and easy! More

by jamesandbeth2
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

attentive and very professional people , fast and clean diagnostics, easy communication really interested in solving your problem More

by Thiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Service was Timely. Bill Fallon communicated clearly and made the experience a cinch. The waiting room is comfortable More

by dcsnowdoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Excellent service. Prompt service and repair. Follow up was also very good. Will be back in the future. More

by cjstien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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