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Colonial Volkswagen of Westborough
Westborough, MA
3,006 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,006 reviews
Verified Customer
October 23, 2025
Everyone is always friendly and helpful - efficient with time as well! Great space to work while I waited for the service to be completed. time as well! Great space to work while I waited for the service to be completed. More
by Amanda J
Employees Worked With
October 21, 2025
Great customer service! Clear communication about the needs of the vehicle and attention to detail. Clear communication about the needs of the vehicle and attention to detail. More
by ledebuhr
October 20, 2025
I appreciate the communication that was given, answering any questions I had and was able to get my car back to me same day. Very friendly and easy going. any questions I had and was able to get my car back to me same day. Very friendly and easy going. More
by sboivin2224
Employees Worked With
October 16, 2025
Took care or the problem that car was brought in for in a timely manner timely manner More
by eaholden77
Employees Worked With
October 15, 2025
Excellent experience super easy and would recommend them to others. Car buying made simple and hassle free. to others. Car buying made simple and hassle free. More
by LAM22CT
October 13, 2025
Dylan was great! Very professional, friendly, well-informed and very motivated to do the best job possible! He even dropped what he was doing later in the shift when Very professional, friendly, well-informed and very motivated to do the best job possible! He even dropped what he was doing later in the shift when I was struggling with my computer screen and he got it back to where I wanted it again. The technician working on the job was similarly very pleasant and easy to work with. He was able to hear the problem we described and fixed it right away. 5 stars! More
by mrce.yeomans
Employees Worked With
October 13, 2025
Service was good from start to end. They r attentive and prompt, and detailed. Thank u They r attentive and prompt, and detailed. Thank u More
by RLSUSARLA
Employees Worked With
October 13, 2025
happy with service unhappy with trying to learn and understand this new car manual very difficult to understand and work with as I attempt using this car perhaps more attention from salesman woul understand this new car manual very difficult to understand and work with as I attempt using this car perhaps more attention from salesman would be appropriate More
by DORA2
