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Colonial Volkswagen of Westborough
Westborough, MA
2,899 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,899 reviews
May 30, 2025
Bill and his team are excellent, friendly, helpful, and knowledgeable. Colonial does a great job of servicing my vehicle. knowledgeable. Colonial does a great job of servicing my vehicle. More
by RMETIVIERJR
Verified Customer
May 29, 2025
Friendly, professional, detail oriented, thoughtful person, explain very clearly, keep updating accordingly, outstanding customer service person, explain very clearly, keep updating accordingly, outstanding customer service More
by RAYRLIU
Employees Worked With
May 28, 2025
Ramon was great, clear, transparent and got me the car that I wanted. Was a pleasure to work with him. that I wanted. Was a pleasure to work with him. More
by stephen.c.crowe
May 27, 2025
colonial had my car complete with an oil change (& also a wash!) before i had even started my work day--they let me know it was complete and i could pick it up. very professional and personable. wash!) before i had even started my work day--they let me know it was complete and i could pick it up. very professional and personable. More
by kepa418
May 27, 2025
Fast. ..efficient....fair. That summarizes the sales experience. There was no nonsense nor "nitrogen". A very refreshing change of pace! Highly recommend! ..efficient....fair. That summarizes the sales experience. There was no nonsense nor "nitrogen". A very refreshing change of pace! Highly recommend! More
by sssginc
May 26, 2025
My wife and I Always have a good experience at colonial VW sales and service. VW sales and service. More
by JOHNDESHAYES
May 26, 2025
Great service and professional staff highly recommended. They always take good care of my vehicle. They always take good care of my vehicle. More
by bostonmagik
May 26, 2025
Jonathan handled my dilema with a very professional approach. He followed up and kept me informed as my repair progressed. I never had to e reach out for a status. He was great!!! approach. He followed up and kept me informed as my repair progressed. I never had to e reach out for a status. He was great!!! More
by CHRISBRADLEY29
Employees Worked With
May 25, 2025
We finally detected the left rear tire sensor. I am watching for the next one! I am watching for the next one! More
by GOLDMANN
May 23, 2025
The Service Department is excellent! Our family has purchased 2 Jettas (used) and one Passat (new) over the years and have always been happy with the service. Jon, Dylan, and Bill F are Our family has purchased 2 Jettas (used) and one Passat (new) over the years and have always been happy with the service. Jon, Dylan, and Bill F are all friendly, knowledgeable, and professional and explain the issue in a way that is easy to understand. I highly recommend the service department at Colonial Volkwagen of Westborough. More
by IMOLNAR1
