Colonial Volkswagen of Medford - Service Center

Service was nice a quick! I dropped my car off the night before and was done by 10 am the next day. Thanks to the team before and was done by 10 am the next day. Thanks to the team More

Fast and reliable service. I felt confident that my 13 year old jetta had been serviced and repaired and was safe and good to go after my appointment at Colonial VW in Medford. Would return for next servi year old jetta had been serviced and repaired and was safe and good to go after my appointment at Colonial VW in Medford. Would return for next service as instructed my the polite and friendly service representative.!!! More

This is the best dealership. I needed keys recoded and they set up the appt., and the work went smoothly with about an hour wait. They also noticed another repair item and, after asking me, promptly fixe they set up the appt., and the work went smoothly with about an hour wait. They also noticed another repair item and, after asking me, promptly fixed the problem at a very reasonable price. As for the recoding, let's just say the other VW dealership I contacted was grossly unprofessional, wanting to keep the car ALL DAY, and their charge would have been 1.5 times Colonial's. Tom was great in coordinating, and my association with the sales team, Greg Cohen in particular, has been stellar also. THANKS! More

We bought a 2020 Atlas and could not be happier with the overall experience from Sales, Finance and the Service department. We couldn't be happier! overall experience from Sales, Finance and the Service department. We couldn't be happier! More

The experience that I received at the VW dealership in Medford was outstanding outstanding customer service. Repairs require a couple of steps to perfect Colonial VW, has the commitment to see this pro Medford was outstanding outstanding customer service. Repairs require a couple of steps to perfect Colonial VW, has the commitment to see this process through. in a prompt and efficient manner. Rusty is an outstanding advisor. More

they took three hours to tell me that the 12 volt battery needed replacement and they did not had it in stock. still waiting for it needed replacement and they did not had it in stock. still waiting for it More

Dan Swartz, Service Advisor Rockstar. This dealership is really committed to customer satisfaction. Some repairs require a couple of steps to perfect. Colonial VW, has the commitment to see this process really committed to customer satisfaction. Some repairs require a couple of steps to perfect. Colonial VW, has the commitment to see this process through. More

The experience that I received at the VW dealership in Medford was outstanding great customer service prompt and efficient also the place was very clean Medford was outstanding great customer service prompt and efficient also the place was very clean More

Dan is honest and has your best interest in mind. Someone with a lot of knowledge and willing to talk to you if needed and break it down simply. with a lot of knowledge and willing to talk to you if needed and break it down simply. More