Colonial Volkswagen of Medford - Service Center

Dan Swartz was fantastic! Super helpful and informative. He made the experience great, from the phone call beforehand to when he handed me my keys after everything was finished. He made the experience great, from the phone call beforehand to when he handed me my keys after everything was finished. More

It was a simple service and Colonial service people were courteous, efficient and did fine. More annoying to me is Colonial surveys. I seem to receive 2-3 requests each time I bring my car in and it is t courteous, efficient and did fine. More annoying to me is Colonial surveys. I seem to receive 2-3 requests each time I bring my car in and it is too many. More

They did not change light bulb we needed the day we brought it and had to bring it back and have them actually change it. brought it and had to bring it back and have them actually change it. More

Service Department is second to none - we will not consider anywhere else for our VW vehicles. consider anywhere else for our VW vehicles. More

Professional, courteous, and helpful staff. Clean service center. Offered to take care and have state inspection performed. service center. Offered to take care and have state inspection performed. More

Exceptional service experience. Car was dropped off. Paid for service on the phone. Picked up car easily. Work was well done. Car was clean. Highly recommend. Paid for service on the phone. Picked up car easily. Work was well done. Car was clean. Highly recommend. More

This is always a great place to have my car serviced. Factory trained techs, OEM parts, all work supervised by the shop foreman for QC purposes. It never disappoints. For those of us out there, who prefe Factory trained techs, OEM parts, all work supervised by the shop foreman for QC purposes. It never disappoints. For those of us out there, who prefer highly trained techs, the right equipment to service our cars accordingly and don't mind paying for that level of high quality service, this is the place to come. I work near another VW dealer that will go nameless. I go out of my way to have my Golf TDI serviced here for all of the above reasons. More

Good experience. They diagnosed my car in timely fashion and repairs were done well. Pleasant staff were helpful in giving me information. Well done job. and repairs were done well. Pleasant staff were helpful in giving me information. Well done job. More

Always great service here. Polite, professional, expedient, and thorough. They always inform me of all potential issues, and of all details of the work done. expedient, and thorough. They always inform me of all potential issues, and of all details of the work done. More

Professional service from the service rep - going beyond his call of duty to provide helpful information. Not the first time dealing with that particular service team member. Pure pleasure. He is a keeper f his call of duty to provide helpful information. Not the first time dealing with that particular service team member. Pure pleasure. He is a keeper for you! (: More