Colonial Volkswagen of Medford

In June 2009, after researching various VW dealerships in my area, I decided to go to Colonial VW after reading the reviews of Anya as a salesperson there and the service comments. After being a Nissan "fam my area, I decided to go to Colonial VW after reading the reviews of Anya as a salesperson there and the service comments. After being a Nissan "family" for many years, having purchased 6 Nissans over the years, we decided to look into buying the new Turbodiesel VW Jetta. Anya's outstanding knowledge and service closed the deal, I orderd my new 2010 VW Turbodiesel Jetta stationwagon, and waited for it to be delivered, which was going to take a few months. Shortly thereafter, my daughter was planning a move to California, and we felt that her 2001 Nissan Sentra was not up to making the trip with all the miles that it had on it. Instead of buying another Nissan for her, I brought her to Anya, and purchased a VW Turbodiesel Jetta sedan. for her. She couldn't be happier with her new Jetta, along with the fuel mileage, and all of the features that it has. I have been in to have my new 2010 Jetta for a courtesy check, and met Dave the service manger for the first time. He was ever so friendly, and treated me with so much courtesy. I can't wait to go back and see him again! All the the people involved with the purchases of our cars were great, including Anna in finance. I would absolutely recommend this dealership to my friends. Kathy Segal More

I initially called about purchasing a left over 09 sel routan they 2 of them for sale which were marked down alot from the original price. Unfortunateley I called a little late inquiring about them becaus routan they 2 of them for sale which were marked down alot from the original price. Unfortunateley I called a little late inquiring about them because the routans were already sold. Thankfully Tony Kennedy was very helpful in accomodating me with locating 3 more sel 09 routans 2 of whch were black and one silver. He toldme they were equipped the same as the models they previously sold. He gave me an awesome deal on the black sel 09 routan. It's a beautiful vehicle my wife and I love it. Also we got a great deal on our trade in which I'm very thankful for. they are great people to work a deal with and friendly More

So with no initial plan of buying, I discovered an 09 VR6 cc (new) with a wicked discount. With absolutely no pressure, I was offered a great deal, no back and forth, and everyone worked hard to make it wor cc (new) with a wicked discount. With absolutely no pressure, I was offered a great deal, no back and forth, and everyone worked hard to make it work as per my needs. This is how it should be, always and forever. Thank you Richard, Ken and especially Anna. The car rocks, and so does Colonial VW. More

"No pressure" is what their hold message says on their phone system - and they mean it. Our salesman Tony was the anti-salesperson. He gave us all the info we needed and didn't pressure us at any point. H phone system - and they mean it. Our salesman Tony was the anti-salesperson. He gave us all the info we needed and didn't pressure us at any point. He was polite and respectful. After the purchase, he took me on a tour of the entire dealership and explained every feature of my car. We had a couple early issues with this used car but Tony followed up to make sure they were resolved and that we were happy. Everyone else at the dealership was friendly and helpful. I highly recommend Colonial Volkswagen of Medford. More

Jason was by far the most prompt in responding to my "Quick Quote" request. He was also the clearest in answering my questions and understanding my needs about the kind of car I wanted. He made it pos "Quick Quote" request. He was also the clearest in answering my questions and understanding my needs about the kind of car I wanted. He made it possible to obtain the car I really wanted, which was hard to find. For the first time with a dealership, he made us feel that he really wanted to help us get what we needed without feeling pressured. The entire staff we dealt with at the dealership was very friendly and helpful. We will definitely recommend Jason and Colonial of Medford to anyone. More

Competent salesperson with a no-nonsense, friendly approach. Determined what I wanted, outlined available options, but never pushy. At purchase time, I declined the offered extended warranty/anti-thef approach. Determined what I wanted, outlined available options, but never pushy. At purchase time, I declined the offered extended warranty/anti-theft system/wheel warranty/etc, and did not feel pressured to purchase anything I did not want. This no-pressure approach is an important part of why I would highly recommend this dealership to friends and coworkers. Internet Manager (Jason Giacoppo) followed up on my request for information, and promptly notified me when a car meeting my criteria became available. Salesperson (Bill Burns) was very knowledgeable about Volkswagens, and gave me a detailed and informed overview of the car and its capabilities when I picked it up. He followed up a few days later to know how I was enjoying the vehicle. More

The dealers at Colonial VW made me feel right at home. I was never rushed and was treated with courtesy at all time. They were very knowlledgable and clear when I had questions.I would recommend this de was never rushed and was treated with courtesy at all time. They were very knowlledgable and clear when I had questions.I would recommend this dealership to all my friends and family searching for a new or used car. More

Amazing to work with. Fun, smooth sales purchase. A+++. Worked with Bill Burns, Anna Giacalone, Ken Cataldo. Everyone was very pleasant to work with. Would definitely come back and buy another car from th Worked with Bill Burns, Anna Giacalone, Ken Cataldo. Everyone was very pleasant to work with. Would definitely come back and buy another car from them. Honest, trustworth and very professional staff. More

I went to Colonial VW of Medford with the intention of purchasing a brand new VW for a reasonable price with a good purchase deal and the least possible hassle. That is exactly what I experienced. In fac purchasing a brand new VW for a reasonable price with a good purchase deal and the least possible hassle. That is exactly what I experienced. In fact, I was able to find the exact car I wanted at a very reasonable price with a really good purchase deal. On top of this, ALL of the dealership employees in which I interacted were very friendly, helpful and professional. I am very satisfied with my new VW Jetta and every interaction I have had with Colonial VW of Medford has actually exceeded my expectations for friendly, professional customer service. More

I bought a 2008 EOS but it took me awhile to figure out if I could afford it and wanted it. The salespeople were very decent, but even more important when issues came up, they were very responsive,arranged if I could afford it and wanted it. The salespeople were very decent, but even more important when issues came up, they were very responsive,arranged a rental, and explained the particulars of the car. An error was made on the title, and they accpted repsonsibility and went right ahead to correct it. I have bought many a car, and I must say this is the most civilized dealership yet. More