Colonial Volkswagen of Medford

My wife Diane and I came out to look at three different My wife Diane and I came out to look at three different dealers. Acura of Boston ,Sentry and Colonial of Medford. My wife traded in her 8year old car My wife Diane and I came out to look at three different dealers. Acura of Boston ,Sentry and Colonial of Medford. My wife traded in her 8year old car for a new Pussat. Sean O'connor was our Salesman and he was terrific. He gave us the opportunity to look around test drive a car and made us feel like we were really relaxed in this whole car leasing process. We traded in our car and got a great lease rate for three years. We even had money left over to save from our trade and we will save it for our next lease in three years. Sean is a great guy and should be complimented . My wife is so happy with her new Passat and we will spread the Good word about Colonial Volkswagon of Medford. We are customers for life. Larry and Diane More

Overall a great experience. I used to dread going into car dealerships but after my experience at colonial Volkswagen my anxieties were put to rest. I work with Bill and he made it very easy relaxing expe car dealerships but after my experience at colonial Volkswagen my anxieties were put to rest. I work with Bill and he made it very easy relaxing experience. I would recommend this dealership to anyone. More

I can't say enough about this place!! I had never bought a car from a dealer before (always bought my older brother's car from him when he upgraded!). I bought my 2006 VW Golf there 6 weeks ago. I calle a car from a dealer before (always bought my older brother's car from him when he upgraded!). I bought my 2006 VW Golf there 6 weeks ago. I called about the car and was able to test drive the same day. Anya was the sales person and she could not have been friendlier. She was extremely knowledgeable about the car and the whole process. I really felt comfortable with her. She made the whole experience easy. She walked me through the dealership and garage and answered all of my many questions. She did not try to up-sell and was very respectful of my price range and interest. The whole office staff was also very welcoming. They gave me time to think about it (3 weeks) without being pushy. I had to bring the car back in two days after I bought it to get the 12 volt fixed. They knew I was in a hurry and the mechanics and staff had me out of there in an hour on a busy day. It was a hot day as well and the owner of the dealer brought all the employees slush and offered me one as well. It's the most welcoming waiting room I've been in in a long time. All the employees seemed to get along well and there's a very friendly vibe in the whole establishment. They helped with financing and all the paperwork -they take care of EVERYTHING from registration and inspection to changing the plates - Anya even personally scrubbed my old plates so they'd look clean on my 'new' car. I would gladly send my own mother here to buy a car and know that she would be in good hands. More

Bill Burns, my sales manager, was fantastic to work with and made it a pressure-free experience. I had a car i had researched on their website, and he had the car ready for me to test drive by the time i d and made it a pressure-free experience. I had a car i had researched on their website, and he had the car ready for me to test drive by the time i drove up to the lot. He was extremely knowledgeable about the Jetta sportswagon i had purchased and gave a thorough review of the car. All in all, it was a pleasurable experience and I would absolutely refer others to see him for car purchases in the future. More

Tony was carefully attentive to our questions, but never overbearing. He followed up on all inquiries with detailed responses. He gave us a vehicle to take home and test drive, which helped us make a decisi overbearing. He followed up on all inquiries with detailed responses. He gave us a vehicle to take home and test drive, which helped us make a decision. On Tony's day off, Matt met with us and continued to give us additional information and helped us measure and explore the seating, a particular concern of ours as our family is tall. Tony made the actual sales process smooth and was efficient with our time. He gave us a quotation for the price which was honored through subsequent changes. He also worked with us to find the precise model of a diesel station wagon we wanted. The day we took the car, he spent a good deal of time going over all of its features and making sure we understood them clearly. We never felt rushed or overwhelmed with information, and since owning the car, we have been able to use it well. Subsequent to the sale, they have been attentive through e-mail, and the parts department gave us discounts on accessories we decided to buy later. A special "Attaboy" goes to ken, who gave Tony extra support in helping us. More

After moving back to Boston from Georgia, I was looking to move on from my 2004 Passat to a 2010 Tiguan for the little extra space and the 4-wheel drive in the winters, without the car being too big for th to move on from my 2004 Passat to a 2010 Tiguan for the little extra space and the 4-wheel drive in the winters, without the car being too big for the city. I chose Colonial because they had the widest selection of Tiguans available according to my online searches. I had done enough research beforehand to know what options were available, what I needed, and how much I wanted to pay. Greg listened to what I was looking for and was able to put me in the exact model and color I was looking for. He got me a good value on my trade-in and worked with me to get to the price I was comfortable with. He took me on a very long test drive so I could really get a feel for the car and took the time to explain all the features and nuances of the vehicle. Once I made the decision to purchase, Anna guided me through all my Financing offers and was able to get me into a lower monthly payment than I could get from my company's credit union. And as a big plus, since the car I wanted was on the lot, I didn't have to wait 4-5 days to pick it up. I was able to go out to lunch, come back an hour later, and drive home in my new car. This is the third new car I have purchased and was, by far, my best buying experience. More

Asked for leasing quotes on a VW Tiguan via Edmunds.com. Two of three dealers responded via email, the third wanted me to come in before a quote. Jason at Commonwealth was ready to accommodate my monthly Two of three dealers responded via email, the third wanted me to come in before a quote. Jason at Commonwealth was ready to accommodate my monthly fee target and paying off my last lease payment on the previous car to get the deal by June 30. Billy showed the car alternatives, explained the features, and made sure he knew what the Internet / eMail deal was before getting the final deal done. Car was delivered on time, and we are on our way with new wheels for another 3 years! Note: Dealers who do not adapt to the new Internet quoting world will never get my business. More

I had a wonderful experience at Colonial VW. Everything fell into place beautifully. They had the exact car I was interested in and the exact colors I was looking for. Greg was an excellent sales man and v fell into place beautifully. They had the exact car I was interested in and the exact colors I was looking for. Greg was an excellent sales man and very courtious. Anna was excellent! When it comes to financing, she knows her stuff. She got me the car for the right price and everything went very smoothly. I actually took the car back to them 2 day later to have the automatic starter installed and the service consultant was terrific. His name was David Petillo and he made me feel very welcome and they even offered me a ride to work and a pick after work to retreive my car. Couldn't have been a better experience. kudo's to Colonial Volkswagon!! More

The internet salesman was fantastic, picked us up and brought us to the dealership. The salesman (Matt) was great, funny and down to earth, honest and very caring about what the customer wants. New lease brought us to the dealership. The salesman (Matt) was great, funny and down to earth, honest and very caring about what the customer wants. New leaser and he was very patient and understanding! overall, a good first time experience, definitely not the sleazy car salesperson stereotype! Super receptive and easy-going environment. More

I was very pleased with the customer service I received at this dealership. They were not pushy and they were more than willing to work around my schedule. This was my first experience at buying a car an at this dealership. They were not pushy and they were more than willing to work around my schedule. This was my first experience at buying a car and they did not at anytime make me feel uncomfortable or forced into making a decision. They were very reasonable and helpful at answering all of my questions. I would recommend this dealership to friends and family. More