Colonial Volkswagen of Medford

Rich was great, friendly, and an all around good experience. However the manager (can't remember his name, but male) was a little loud and pressuring for me. Overall, had a good experience and wou experience. However the manager (can't remember his name, but male) was a little loud and pressuring for me. Overall, had a good experience and would go back if considering a second car/Volkswagen. Anna in the financial office was also great. More

My husband and I were looking to trade out of our larger suv and into something more economical. We came across Colonial Volkswagen of Medford but were unsure if a Volkswagen was for us. The Passsat Komfo suv and into something more economical. We came across Colonial Volkswagen of Medford but were unsure if a Volkswagen was for us. The Passsat Komfort we purchased sold itself but it was Anya's outstanding service that closed the deal. She made us feel like customers throughout the entire process and was patient and kind. We were introduced to Larry and Anna who continued with the superb service. I would recommend anyone looking for a Volkswagen to purchase from Colonial. Especially if you’re looking for impeccable service and to really feel like a customer. In today’s dealings you don't come across a dealership like this one. Thanks so much Colonial VW you have won over lifetime customers. Angela and Luis More

Excellent experience all around. The sales team was friendly and low-pressure. I traded in my old Volkswagen for a new one and have always had great experiences with the service team in the past. I w friendly and low-pressure. I traded in my old Volkswagen for a new one and have always had great experiences with the service team in the past. I would highly recommend Colonial Volkswagen both for sales and parts. More

As a person who sells for a living, I find it refreshing when someone embraces a partnership as apposed to, sign here, get the car and on to next one. I was in bind with a vehicle I was not happy with that when someone embraces a partnership as apposed to, sign here, get the car and on to next one. I was in bind with a vehicle I was not happy with that I purchased last year. Ed, Larry and Anna work very hard to get me out of the bad situation. They are true professionals and I highly recommend to anyone looking for a VW, to start the process at Colonial. You may find you would not have to spend time at another dealership. More

I was about to give up on VW after being lied to by several dealers about the price of a lease for a new Jetta. I sent out a few emails and got a few quotes. After going to Boston VW in Watertown and several dealers about the price of a lease for a new Jetta. I sent out a few emails and got a few quotes. After going to Boston VW in Watertown and discovering that they had just outright lied to me and then going to Quirk and realizing that they had left out about half of the due at signing fees, I was really discouraged. I called Anna at Colonial VW and she was very straightforward. She explained everything to me, gave me a very fair lease quote and when i got there - nothing changed. It was such a big difference. Colonial VW is the only dealership in the Boston area that gave me the same payment when I walked in. They hid nothing. It was very busy when I was there but Anna and Mark went out of their way to make sure I was being helped and found me my new car. I am so happy, I love my Jetta and will tell all my friends to go straight to Colonial VW when shopping. Thanks! More

Everyone I met here was friendly and helpful. The showroom is nice, and they get the job done. It was such a contrast to Boston (Watertown) VW, where I bought my car. I took it there for service showroom is nice, and they get the job done. It was such a contrast to Boston (Watertown) VW, where I bought my car. I took it there for service for a long time, until I finally got fed up with their lame service. There's something wrong there. Colonial of Medford is the place to go if you're thinking about buying a VW, or need service. More

I had been in contact with dozens of VW dealers in the Tri-state NE area. Tony and the Colonial team were by far the most knowledgeable, patient helpful group I worked with. I won't hesitate to recommend Tri-state NE area. Tony and the Colonial team were by far the most knowledgeable, patient helpful group I worked with. I won't hesitate to recommend Tony to anyone looking for a VW! Keep up the great work. More

We have Purchased a new VW CC. Great car and great people to deal with. Helpful, knowledgable,and friendly. There was no high pressure sales tactic and everyone did there best to get us the best deal. Car is to deal with. Helpful, knowledgable,and friendly. There was no high pressure sales tactic and everyone did there best to get us the best deal. Car is still new. To this date it is all and more than we had antissipated. Thanka u. Gregg & lorrie Wilkins More

It has been a pleasure dealing with this agency. All of the above mentioned employees were accomodating, knowledgable and especially professional. I would recommend Colonial to anyone and everyone. I enc the above mentioned employees were accomodating, knowledgable and especially professional. I would recommend Colonial to anyone and everyone. I encountered a minor problem a couple of days follwing the sale. One quick call, drove it, immediately addressed, and left with an even more confident feeling that I made the right decision in my purchase. More

My wife and I were looking to buy our first car, and did not know what to expect from the experience. Everyone has heard horror stories (and there are many on this site) from all sorts of dealers of all so not know what to expect from the experience. Everyone has heard horror stories (and there are many on this site) from all sorts of dealers of all sorts of cars. We were pleasantly surprised by all our dealer experiences, but we couldn't have asked for a better experience with Anya at Colonial Volkswagen. She set us at ease immediately, and was incredibly friendly and genuine. She wasn't the least bit pushy or smarmy, and she gave us the space and time we needed to discuss our options and make a decision. She also let us drive three different cars and stayed well passed the closing time for the shop to help us out. She also took the time to review what was on the lot while my wife and I discussed our options, and turned up the perfect car for us. She has followed-up with us since our decision to buy to make sure all our questions got answered and we were comfortable with everything. We've only had our car for a day so we can't be too specific about that part, but the delivery was just as positive as the rest of our experience with Colonial Volkswagen. I'm confident they will help us out if anything goes wrong. Anna was equally friendly, and also gave us the room to decide our options and our financing plan. I would highly recommend both Anya and Anna to anyone looking to buy a car who doesn't want the hassle of an off-putting or condescending sales experience. The whole process proceeded much more smoothly that we expected. Although I'm not an expert on maintenance, I was also really impressed by how clean and orderly the shop was -- this also gives me confidence that they care about service and repairs. Highly recommended! More