Colonial Volkswagen of Medford

What a fabulous experience we had in dealing with 'everyone' at Colonial Volkswagen!! We already have a Jetta (08) and were pleased with it's performance. Our second car was older and a little smal 'everyone' at Colonial Volkswagen!! We already have a Jetta (08) and were pleased with it's performance. Our second car was older and a little small for us so we started looking for something new. We had the pleasure of working with Greg Cohen. Considering we have owned quite a few cars (10) we've had our fair share of dealing with dealers. Greg was honest and no- nonsense. We told him what we wanted and could afford and he was able to work with us, and kept his promise. Anna in the finance department was awesome too! Anna helped us stay within our budget and was super fast with the paperwork. Everyone at Colonial made our experience top notch. This was the best experience we've ever had when it comes to buying a car. Thank you Colonial Volkswagen, we highly recommend you. John & Danae McLaughlin More

I was looking for a new car and was undecided on the MFG. I was originally looking at an Audi, Infinti or BMW, but decided to look at the Volkswagen CC. The car was great, had all the performance and featu I was originally looking at an Audi, Infinti or BMW, but decided to look at the Volkswagen CC. The car was great, had all the performance and features I was looking for at a very affordable price. Bill made my the purchasing experience easy and with no pressure. He was knowledgeable, friendly and very professional. I would recommend this dealership to anyone looking for a Volkswagen. More

Best experience leasing a car yet. Got the monthly payment I wanted and then ended up with a better car. I went in for a Jetta and came home with a CC. No sales pressure at all. The salesperson was su payment I wanted and then ended up with a better car. I went in for a Jetta and came home with a CC. No sales pressure at all. The salesperson was super knowledgable and extremely informative. Definitely will return for my next car More

I had an unexpectedly good experience buying a new Jetta Sportswagen at Colonial VW. Jason, the internet sales manager, was responsive and knowledgeable and not pushy at all. We worked out a good price and Sportswagen at Colonial VW. Jason, the internet sales manager, was responsive and knowledgeable and not pushy at all. We worked out a good price and there wasn't a lot of unpleasant haggling. I also appreciated the time he spent with me showing me the features of the car. Anna, the finance manager, was pleasant and helpful in making the financing happen. She offered me all the usual extras, but didn't push them on me or use scare tactics. I appreciated both her and Jason's no-nonsense approach. I got a good price, had a good experience, and would not hesitate to do business with them again. More

IT was a pleasure to work with Chris Ployer. Chris was very thorough, friendly, and patient, and did not ever make us feel pressured. We felt that he was working on our behalf to deliver the sale. Will gl very thorough, friendly, and patient, and did not ever make us feel pressured. We felt that he was working on our behalf to deliver the sale. Will gladly do business with Chris again. A true gentleman. More

I was looking to buy a VW Tiguan when my Honda CRV lease was up. Jason contacted me early on in my search, and with little or no pressure, convinced my husband and me that leasing was probably better for m was up. Jason contacted me early on in my search, and with little or no pressure, convinced my husband and me that leasing was probably better for me than buying because of my circumstances (low mileage, like newer cars, like lower monthly payments, etc.). Jason and Anna took the necessary time getting everything in order for me and made me feel welcome and important as a customer. Later, Jason and Leo fit me in right away when I needed a wiper replaced. I was in and out of there in less than half an hour during my lunch break without an appointment. I don't know how everyone there keeps such a good spirit on hand, but it sure is a pleasure to see--as if everyone there actually enjoys their job! I have owned or leased many cars in my life, and I can't recall a more pleasant overall experience. Oh, and did I mention that I LOVE being back in a VW after having been away from them for 30+ years? More

We went to test drive a 2009 Jetta Sportswagon and were pleasantly surprised that we could leave the same day w/the car, so we did. Jason not only had a welcoming sense of humor, but also showed a high le pleasantly surprised that we could leave the same day w/the car, so we did. Jason not only had a welcoming sense of humor, but also showed a high level of commitment with helping us negotiate logistics to his manager. The buying experience was seamless and I think the dealership was happy they got our 2006 Audi- Good luck to you Jason :) Jo & Rishi Nandi More

My past experiences with buying cars from dealerships has been awful at best, so it never occurred to me that buying a new car could actually be pleasant. Working with the crew at Colonial in Medford change been awful at best, so it never occurred to me that buying a new car could actually be pleasant. Working with the crew at Colonial in Medford changed my perception. They were friendly, responsive, professional, and ultimately got me a good price on the TDI Golf I wanted. I went in prepared for the worst, ready for a fight. Tony initially showed me the car, took me out for a test drive. Tony was great, super nice, no pressure. So far so good. On my next visit I negotiated a price and started working through the paperwork. I kept waiting for them to unleash that guy from the back room who comes out and tries to screw you at the last minute... but to my amazement that guy never came out. Instead we negotiated a fair price, flew through the paperwork, and the next day I drove off. Super easy. So in summary, I'd highly recommend this place. Professional, no drama... More

I knew that I would have a great experience with the dealership once I got off the phone with the dealer after searching online for a VW dealership. I quickly scanned Colonial Website and found a coupl dealership once I got off the phone with the dealer after searching online for a VW dealership. I quickly scanned Colonial Website and found a couple of cars that I was interested in. I spoke with Sean O’Connor and told him exactly what I wanted. To be honest I did not feel pressured to make a decision on the spot. The only issue was that there were two exact cars that I was comparing and contrasting. Sean let me take my time and did not rush me, I would also like to add this was on a Tuesday. I finally negotiated on the car I would like that night with no pressure from Sean. The elapsed time had to be about 2.5 hours. I left feeling great about my purchase. I was to come in on Monday of the next week to pick up the car however there was an issue, the previous owner was in an accident which was not reported to the insurance company, which CarFax did not pick up on. I’m pretty sure if it was any other car dealership they would of just sold me the car. Sean told me that the reputation of Colonial would be on the line if he sold me that car knowing the information that he knew after we signed papers. He told me that he had the same exact car at another dealership and that I would be able to look at it. The turn-around time for that was 2 hours. I inspected the car and felt that it was to my liking and was able to drive off the lot that night. He literally jump through hoops to get it registered for me before the close of the registry that night. I would also like to add that Sean spoke to my insurance company to make sure that they had the new VIN number. Sean was upfront and honest and man of his word. I had the car a few days and had to take it back in to get my inspection sticker he made sure the tank was full as promised. There are a couple of minor scratches on the car that he said that would take car for me, I have yet to do so but im sure when I bring it in he will honor his promise. I am completely satisfied with the purchase and am glad I worked with Sean O’Connor. More

This is my second Jetta from this dealership and my fourth new VW. They were great to deal with and will continue to shop there in the future. VW of Medford has also met my needs for service in the pa fourth new VW. They were great to deal with and will continue to shop there in the future. VW of Medford has also met my needs for service in the past and I am sure they will with new Jetta TDI. I look forward to the "included service" with my new car. More