Colonial Volkswagen of Medford

My wife wanted a black passat and there were non to be found in the area, Al worked hard to get the price where we needed it to be and located the car in another stae and arranged for it to be shipped to found in the area, Al worked hard to get the price where we needed it to be and located the car in another stae and arranged for it to be shipped to Boston. Thank you everyone in the dealship was very helpful and Anna the business manager fought hard to get us the best interest rate. I will be back for another vehicle next year !!! The tiffany of car dealers More

Thanks to the friendly and service oriented staff at Colonial VW of Medford I had a refreshing experience compared to many other high pressure dealerships. The assistance Al Abramson offered was impres Colonial VW of Medford I had a refreshing experience compared to many other high pressure dealerships. The assistance Al Abramson offered was impressive. I felt no pressure and enjoyed all the conversation and generous information Al provided during multiple test-drives. My initial intent was to simply test-drive a vehicle. Turns out I found exactly what I was looking for and got a new VW. Yay!!!! Thanks Al, Anna and everyone else at Colonial who helped out!! More

Knowledgable, listened to my needs. Friendly, not high pressure. Easy and a great team effort,. Knew the cars and knew how to fit my needs to the appropriate vehicle pressure. Easy and a great team effort,. Knew the cars and knew how to fit my needs to the appropriate vehicle More

Friendly people, strong service, info was told to us straight, and we were in and out and happy with our new car, which was delivered to our door. straight, and we were in and out and happy with our new car, which was delivered to our door. More

Pleasant, easy, quick experience. Got a new Golf on a lease, got the lease worked out in just a couple of hours, and Al, our dealer, was cool enough to drive us back and forth to the Medford dealership t lease, got the lease worked out in just a couple of hours, and Al, our dealer, was cool enough to drive us back and forth to the Medford dealership to finalize the papers. Then he delivered our car to us the next day, which was just really helpful but also an exciting way to get your new car -- which almost offset the economic pain of buying a new car. More

I visited Colonial VW for a test drive and was very satisfied with the assistance provided by sales associate Al. He spent a great deal of time with me while I test drove a couple cars and offered hel satisfied with the assistance provided by sales associate Al. He spent a great deal of time with me while I test drove a couple cars and offered helpdful advice. More

Al was extremely helpful. He listened to what my needs were and was able to get me into a new car while staying within my budget, which I wouldn't have thought was possible. He patiently helped me to expl were and was able to get me into a new car while staying within my budget, which I wouldn't have thought was possible. He patiently helped me to explore all my options and to decide on the best choice for me. I would highly recommend working with Al. More

Unfortunately for me I was diagnosed with Parkinson’s disease this past June. Unpredictably, it will rear its ugly head when least expected. Such was the case a few Saturdays ago when, exiting my car, I disease this past June. Unpredictably, it will rear its ugly head when least expected. Such was the case a few Saturdays ago when, exiting my car, I went down liked a leaded sack of potatoes (Frozen Right Side Syndrome of PD). With my jaw and chin bleeding badly (16 stitches were eventually used) two individuals, people of superior character, came to my assistance: Adam, the great service writer, and one of the salesmen, Michael “Dino,” who went so far as to remove himself from the floor (and an opportunity to sell a car) and drive me to the ER at Mass Memorial. My sense of gratitude to these two gentlemen defies my ability to express in simple words. For years to come, I will never forget the goodness and concern shown to me that morning. Finally, I truly believe (just my little ole opinion) that car sales are based on two things, namely: the quality of the product itself—and I have never owned any other car then a VW, and I’m old--and the quality of the character assisting you. If word of mouth is of any value, please expect swarms of Sean McGinty recommendations to be knocking at your door. Truly, your dealership has two class-acts in these men, representing your dealership to the public. You are lucky to have them—I’d never let them go, ever! With gratitude, Sean McGinty More

We went there knowing what we wanted. We had efficient discussions and a fair trade-in package put together, along with a delivery date that lived up to its promises. We appreciated the simplicity of the discussions and a fair trade-in package put together, along with a delivery date that lived up to its promises. We appreciated the simplicity of the transaction and the follow through on expectations. More

I too have been meaning too write a review and I never write reviews but in this case I want to scream from the rooftops to anyone who can hear me to not go anywhere else if you're looking for a new or us write reviews but in this case I want to scream from the rooftops to anyone who can hear me to not go anywhere else if you're looking for a new or used car. Go straight to Colonial VW and make sure you see Anna. She is the most honest, professional and knowledgeable person I've ever met in a car dealership. I've purchased at least eight cars over the last 30 years and have helped many friends shop so I know what I'm talking about. This time I was worried because of the economy and my mortgage being modified, I have some credit issues. That was never a problem for me before. I was embarrassed to start with and it didn't help when several dealerships I visited couldn't or wouldn't help me. Everywhere I went, as soon as I mentioned my credit concerns I was treated differently. I was told by one dealer, I could only get approved if bought one particular car. It was an old looking Chevrolet Malibu with dents all over it and a funny sounding motor. I asked why I couldn't look at others in the same price range and was told thats the only one the bank would approve me for. this was BEFORE i had even given them my social or any credit info. (Found out later they were asking $5000 over book value which is clearly why he wanted to sell it to me) Needless to say I left that store. I think sales people must think if you have problems that they can make more money. I was discouraged and waited a month before looking again. Next stop was just as discouraging only this time, the salesman was nice to me because I didn't mention any of my issues upfront. When I agreed to buy the car and talked to the manager, he treated me like a criminal. Lectured me about my credit score and said if I was lucky I could get 21% if I had half the price as a downpayment. Told me I needed to pay more for the car and the bank required me to add all kinds of things to the loan like credit protection and warranties etc.. Otherwise, I couldn't get approved he said. I wasn't born yesterday. I asked him to show me where it said that. He quickly changed the subject and basically implied it wasn't relevant since I wasn't even approved yet anyway. I felt like he was rubbing it in. Obviously I didn't end up buying the car. After several more failed attempts I had given up. Decided to buy a cheap car and drive it for a few years until my credit improved. I ran into an old friend in a parking lot and by sheer luck I found out about Colonial VW. My friend had just bought a beautiful new Jetta and was showing it to me. I had never considered VW before but the cars are amazing! She told me before I completely give up to go and see Anna at Colonial VW. She said Anna in finance was really nice and helpful and that at the very least I could get advice about my credit. She recommended the dealership highly and said everyone that worked there was nice. I made an appointment with her from my friends phone in the parking lot. Thank god I did that! What a big difference! She was really nice and cared about what I wanted. She didn't judge and assured me that there are a lot of people right now in my exact same situation. She asked me to give an example of a dream car and dream payment and then to tell her the things I had to have. All I really cared about was a Jetta with a sunroof, but it would be awesome to have other options like leather and a nice radio. During the 20 minutes we were talking she was working on her computer sending my credit to banks she knew. To my shock after she made a few phone calls she said, congratulations, you got approved and the rate isn't too high so you can even have the one with the leather and sunroof and be in a lower payment! I couldn't believe my ears! I picked out my car and the next day I took it home! I can't even tell you how happy I am and how different Colonial VW is! Especially if you have any credit issues, don't go anywhere else! The service department is also excellent. I have gone for one free oil change so far and it went very smoothly. More