Colonial Volkswagen of Medford

Colonial Volkswagon of Medford is a great dealership. My husband and I have never purchased a car from a dealer before, so we were nervous about being ripped off or being pressured to purchase before we wer husband and I have never purchased a car from a dealer before, so we were nervous about being ripped off or being pressured to purchase before we were ready. We kept waiting for the pressure to come, but it never did. We wanted a hybrid and shopped online for a Toyota Camry Hybrid before deciding that Colonial (by far) had the best price on the model we wanted. We worked primarily with Jason Giacoppo and Al Abramson. Anna, the finance manager gave us equally excellent service for the financing component. Jason was responsive through both phone and email. He put us at ease and gave us time to consider our purchase before proceeding forward. When we test drove the car, Al allowed us to drive on our own, so we could talk openly about what we liked and didn’t like. He offered us alternatives that they had in stock. I had researched the car and the dealership prior to stopping in, so I was able to ask educated questions. Al has a ton of experience with a variety of car makes, so he was able to answer all our Toyota questions, even working at VW. Even after he had closed the deal, he explained all the bells and whistles in the car, filled it up with gas and got us an inspection sticker! Anna was able to match the great rate we had secured through an outside bank, so we decided to finance the purchase with Colonial. We left Colonial VW feeling like we made a great purchase, rather than feeling guilty and pressured. We’ll definitely be back in a few years when it comes time to replace our other vehicle. More

My wife wanted a black passat and there were non to be found in the area, Al worked hard to get the price where we needed it to be and located the car in another stae and arranged for it to be shipped to found in the area, Al worked hard to get the price where we needed it to be and located the car in another stae and arranged for it to be shipped to Boston. Thank you everyone in the dealship was very helpful and Anna the business manager fought hard to get us the best interest rate. I will be back for another vehicle next year !!! The tiffany of car dealers More

Thanks to the friendly and service oriented staff at Colonial VW of Medford I had a refreshing experience compared to many other high pressure dealerships. The assistance Al Abramson offered was impres Colonial VW of Medford I had a refreshing experience compared to many other high pressure dealerships. The assistance Al Abramson offered was impressive. I felt no pressure and enjoyed all the conversation and generous information Al provided during multiple test-drives. My initial intent was to simply test-drive a vehicle. Turns out I found exactly what I was looking for and got a new VW. Yay!!!! Thanks Al, Anna and everyone else at Colonial who helped out!! More

Knowledgable, listened to my needs. Friendly, not high pressure. Easy and a great team effort,. Knew the cars and knew how to fit my needs to the appropriate vehicle pressure. Easy and a great team effort,. Knew the cars and knew how to fit my needs to the appropriate vehicle More

Friendly people, strong service, info was told to us straight, and we were in and out and happy with our new car, which was delivered to our door. straight, and we were in and out and happy with our new car, which was delivered to our door. More

Pleasant, easy, quick experience. Got a new Golf on a lease, got the lease worked out in just a couple of hours, and Al, our dealer, was cool enough to drive us back and forth to the Medford dealership t lease, got the lease worked out in just a couple of hours, and Al, our dealer, was cool enough to drive us back and forth to the Medford dealership to finalize the papers. Then he delivered our car to us the next day, which was just really helpful but also an exciting way to get your new car -- which almost offset the economic pain of buying a new car. More

I visited Colonial VW for a test drive and was very satisfied with the assistance provided by sales associate Al. He spent a great deal of time with me while I test drove a couple cars and offered hel satisfied with the assistance provided by sales associate Al. He spent a great deal of time with me while I test drove a couple cars and offered helpdful advice. More

Al was extremely helpful. He listened to what my needs were and was able to get me into a new car while staying within my budget, which I wouldn't have thought was possible. He patiently helped me to expl were and was able to get me into a new car while staying within my budget, which I wouldn't have thought was possible. He patiently helped me to explore all my options and to decide on the best choice for me. I would highly recommend working with Al. More

Unfortunately for me I was diagnosed with Parkinson’s disease this past June. Unpredictably, it will rear its ugly head when least expected. Such was the case a few Saturdays ago when, exiting my car, I disease this past June. Unpredictably, it will rear its ugly head when least expected. Such was the case a few Saturdays ago when, exiting my car, I went down liked a leaded sack of potatoes (Frozen Right Side Syndrome of PD). With my jaw and chin bleeding badly (16 stitches were eventually used) two individuals, people of superior character, came to my assistance: Adam, the great service writer, and one of the salesmen, Michael “Dino,” who went so far as to remove himself from the floor (and an opportunity to sell a car) and drive me to the ER at Mass Memorial. My sense of gratitude to these two gentlemen defies my ability to express in simple words. For years to come, I will never forget the goodness and concern shown to me that morning. Finally, I truly believe (just my little ole opinion) that car sales are based on two things, namely: the quality of the product itself—and I have never owned any other car then a VW, and I’m old--and the quality of the character assisting you. If word of mouth is of any value, please expect swarms of Sean McGinty recommendations to be knocking at your door. Truly, your dealership has two class-acts in these men, representing your dealership to the public. You are lucky to have them—I’d never let them go, ever! With gratitude, Sean McGinty More

We went there knowing what we wanted. We had efficient discussions and a fair trade-in package put together, along with a delivery date that lived up to its promises. We appreciated the simplicity of the discussions and a fair trade-in package put together, along with a delivery date that lived up to its promises. We appreciated the simplicity of the transaction and the follow through on expectations. More