Colonial Volkswagen of Medford

I have been going to Colonial VW of Medford for several years for service on my '04 Passat after stumbling upon them when I had an issue with Boston VW. The service department has always been great, and t years for service on my '04 Passat after stumbling upon them when I had an issue with Boston VW. The service department has always been great, and the fact that they have a shuttle to a number of different T stations is a big bonus. There are also always coupons on their website for service and repairs, so I have saved a ton of money. When my Passat died last Saturday (drowned in a puddle on Storrow Drive), I decided to check out the sales department. Sean was extremely helpful. I told him what I wanted and the payment that I was looking for and we got within $14 dollars a month. Extremely satisfied, plus my new Passat is awesome. I couldn't recommend them more. More

Having started at Colonial as a service customer (my car was purchased from another dealership), it was only natural I would consider purchasing my next vehicle there. This was the closest to a stress-fr was purchased from another dealership), it was only natural I would consider purchasing my next vehicle there. This was the closest to a stress-free purchase of any car I have ever experienced. It was a pleasant interaction without the typical haggling one encounters. A friend of mine had recommended that I see Bill Burns to discuss my new car needs, and I now understand why. Bill is very personable, and made a number of recommendations once I'd chosen a car. I met with Martin to finalize the details. Having purchased a previous vehicle from him, I knew I was in good hands. I would recommend Colonial to anyone considering purchasing a Volkswagen. More

Everyone at the dealership was great with me. The Salesman Steve really helped me find the car that worked with me and a great deal on that same car. I would recommend this dealership to others. Salesman Steve really helped me find the car that worked with me and a great deal on that same car. I would recommend this dealership to others. More

Just traded in my Pontiac for a SportWagen. I began the process via email inquiry, and dealt with Steve Gill. He answered my questions in a professional manner, and I came in to start the ball rolling on t process via email inquiry, and dealt with Steve Gill. He answered my questions in a professional manner, and I came in to start the ball rolling on the trade. He's knowledgable and enthusiastic about VW products, and drives one himself. We worked a bit to balance selling price vs trade-in value. It wasn't the deal of the century, but it was pretty fair, considering I was trading in a convertible with winter coming, for a desirable 40+ mpg diesel wagon with a stick. He even came in the evening of his day off (and I'm assuming salespeople here only get one day off per week) to finalize the deal, and didn't seem the least bit put out by having to do so. The only slightly negative part for me was sitting through the always uncomfortable "add-ons speech" that seems to be mandatory when buying a new car (I'm talking about the dreaded SIMONIZING, and all the other doodads you can purchase yourself if you really want them for much much less). But this came from the financing department, not Steve. Interestingly, I had purchased my Pontiac from Colonial in Watertown a few years ago and had a relaxed, painless experience there as well. More

I wanted to buy my new VW here because the dealership is close to my house, however, after multiple phone calls, I couldn't get Greg to call me back. In our last phone call I was asking about how much the c close to my house, however, after multiple phone calls, I couldn't get Greg to call me back. In our last phone call I was asking about how much the car would cost, and he couldn't even tell me. He never called me back. I went to Commonwealth VW and bought my car there. They were fabulous. I'm not sure if Greg is disorganized or just didn't want to sell me a car, but I wouldn't recommend shopping here. More

Sean was very friendly right when we walked in. I told him exactly what I wanted to look at and he got straight to business and found a perfect Jetta for me. He got the best price for me. He is a real peo him exactly what I wanted to look at and he got straight to business and found a perfect Jetta for me. He got the best price for me. He is a real people person and knows what he's talking about. My overall experience at VW was easy and stress free. I'm proud to say I got my car from you guys. More

I walked into the dealership on Friday August 24,2012 and a very nice young man greeted me. There was no pressure, which I really loved. The young man intrduced himself as Sean O'Connor. Sean had a wonderful a very nice young man greeted me. There was no pressure, which I really loved. The young man intrduced himself as Sean O'Connor. Sean had a wonderful happy aire about him and a beautiful smile. He was knowledgeable and helpful He answered all of our questions with ease. I purchased a 2013 VW Passat SE. I absolutly love the car. I wanted to let the dealership know that Sean is certainly anb asset to Colonial VW. It is very important to me as a buyer that a salesperson doesn't pressure me or suay me in any way,be knowledgeable,have a good repore. Sean is all of theses things and more. If I were rating him on a 1-10 I would give him a 12!!! Thank you for having such a plesant atmosphere and pleasant people working for you. Your finance dept and manager were also very helpful and kind. More

Recently purchased a car from the dealership. Rob was very helpful and eased the process a lot. I would definitely recommend him to anyone. He even helped out with beyond of what was expected of him. The very helpful and eased the process a lot. I would definitely recommend him to anyone. He even helped out with beyond of what was expected of him. The dealership has a great environment where everyone is looking to help, especially Rob. Brilliant experience. More

VW is a great car and the service that Rob was even better. He was knowledgeable, respectful, and a pleasure to work with. This was by far the best car purchasing experience I had. better. He was knowledgeable, respectful, and a pleasure to work with. This was by far the best car purchasing experience I had. More

Customer service was excellent. Rob was my sales consultant and did a great job with finding a car that i was specifically looking for. The process was quick and efficient. He also followed throug consultant and did a great job with finding a car that i was specifically looking for. The process was quick and efficient. He also followed through when my car was all set to pick up and even sent pictures. He was very knowledgable and accommodating. Colonial Volkswagen of Medford is definitely the place to buy, the staff was friendly and professional. More