Colonial Volkswagen of Medford

I cannot rate this place low enough. Do yourself a favor and do NOT even consider this place an option. I took my 2003 Volkswagen Golf TDI to be serviced because the check engine light came on. After a thor and do NOT even consider this place an option. I took my 2003 Volkswagen Golf TDI to be serviced because the check engine light came on. After a thorough discussion of my options, they told me that the proper fix would be $1,100. On my way home, the check engine light came back on. I took it back the next day, they "fixed" it and a few days later the light came back on. After a third visit, they told me that it was going to be another $2,800 to fix it! To make a long story short, my check engine light is STILL on, and I am out $1,100!!! I took it to a dealership because I figured they would know better than anyone how to fix it but I got SCREWED. These people DON'T know what they are doing and they should NOT be fixing cars. I cannot speak for the sales department but I would steer clear of this place! More

Greg is a fantastic salesman. He is very knowledgeable. Buying a car from Greg is very enjoyable. If you are looking to buy a VW go see Greg. Buying a car from Greg is very enjoyable. If you are looking to buy a VW go see Greg. More

I am very happy with the service I received from Mike Kingley and the Colonial VW of Medford staff. They were all attentive and did a great job following up with any question I had and making me feel co Kingley and the Colonial VW of Medford staff. They were all attentive and did a great job following up with any question I had and making me feel comfortable with my purchase. I look forward to working with them in the future and would not hesitate to recommend them to any looking for a new or used car. More

I was looking for a car and stumbled upon this dealer on Mystic Ave. I saw the VW and figured I would give German engineering a shot - the Germans are the best after all, right? But really, I don't know tha Mystic Ave. I saw the VW and figured I would give German engineering a shot - the Germans are the best after all, right? But really, I don't know that much about cars. I walked into the showroom, checked a few models, before being approaching by GREG COHEN. He asked me whether I was being helped, what I needed, and so on. I said, I need education. Well, he said, I can certainly provide that. And provide that, he did. Greg was a very informative salesperson. He knew how to explain things in such a way that did not tax my technical understanding and allowed me to gradually adapt to the automotive lingo. Greg was very friendly and made sure I was comfortable before getting into the details of the sale, the numbers, the terms, etc. For example, he offered me coffee and took his time explaining all the features. He did not want to bore me with technical details. He wanted to give me all the information I needed to make an informed decision. He wasn't just trying to make a sale, he was trying to teach me as a person. I haven't decided what to do yet. The VW's have a bit more functionality than I really need as a driver at this point, so not sure I want to fork out the money for these features. But all the cars I test drove felt great. And all things being equal, I would not hesitate to do business with GREG COHEN. More

This was my first time leasing a car and Rob Cherubino and Steve Gill made the experience as easy and smooth as possible. We visited the dealership on several occasions and each time they greeted us with and Steve Gill made the experience as easy and smooth as possible. We visited the dealership on several occasions and each time they greeted us with a kind welcome. They were willing to offer us all the information we ever needed and gave us a great deal. I also visited other dealerships, but in the end made my deal here. I love my new car and I highly recommend this dealership More

I went to this dealership to lease a new Passat after seeing the "Sign then Drive" ads on TV. When I called, they were very helpful and made an appointment right away to test drive several vehicles. Mike seeing the "Sign then Drive" ads on TV. When I called, they were very helpful and made an appointment right away to test drive several vehicles. Mike was very friendly and very informative when it came to several aspects of the leasing process. He was a pleasure to deal with and I highly recommend Mike and Colonial Volkswagen to anybody interested in purchasing or leasing a new car. More

My wife and I were very pleased with the service and attention to detail On the lease of our 2013 passat if more dealerships had a staff employee like steve gill they would all be in the black. his no p attention to detail On the lease of our 2013 passat if more dealerships had a staff employee like steve gill they would all be in the black. his no pressure approach made my wife feel at ease which makes me feel so much better we are just starting our journey with VW we hope it will be as smooth as the sale,thanks again to steve and all his help john&maureen Delsolio More

I had a great buying experience with Sean while purchasing my pre-owned Jetta. The finance manager was a little strong on the sell of the extended warranty, but other than that my experience with C purchasing my pre-owned Jetta. The finance manager was a little strong on the sell of the extended warranty, but other than that my experience with Colonial VW couldn't have been better. Sean answered all of my questions and got everything that I asked for done. I will definitely recommend him in the future. More

My vehicle was destroyed by hurricane Sandy. Bill Burns provided me expert guidance and personal care while I purchased a replacement vehicle. He went far above and beyond -- I highly recommend him! provided me expert guidance and personal care while I purchased a replacement vehicle. He went far above and beyond -- I highly recommend him! More

I emailed through Cars.com, and Jason was quick to respond, and unlike many of the other dealerships did not continue emailing/calling every day after I responded to his initial email. I set up a test respond, and unlike many of the other dealerships did not continue emailing/calling every day after I responded to his initial email. I set up a test drive, and Bill was knowledgeable, friendly, and straightforward. I ended up financing with Derek, who was also incredibly friendly and took me through every step of the process. The whole purchase process could not have gone more smoothly, and the car is wonderful! Very fair price for both the 2009 Jetta I went home with and the car I traded in to get it. I can't say enough good things about my experience. More