Colonial Volkswagen of Medford

I went into VW of Medford to test drive a Jetta after a long day of visiting other dealerships in search of a good ecomomy car. I was greeted by Sean OConnor. Sean was a very helpfull young man and a str long day of visiting other dealerships in search of a good ecomomy car. I was greeted by Sean OConnor. Sean was a very helpfull young man and a straight shooter from the start. I was pleasantly suprised after getting beat up all day at other dealerships, and leaving with a bad taste in my mouth. I was contemplating wether to buy a Honda Civic or a Toyota Corolla until I drove the Jetta. Jetta was a much smoother, safer ride all together with better options on there base model. Sean did a great job of showing me all the different aspects of the car and explaining the safety features. I told him where I needed to be with my trade in, and he made it happen. Overall it was a good experience, and I highly recomend dealing with Colonial VW, and Sean OConnor. More

I had never been to Colonial before, but read reviews and that is how I made my choice. I was not disappointed in any way. I was met by the very cheerful Bill Burns. He was helpful in explaining and showi that is how I made my choice. I was not disappointed in any way. I was met by the very cheerful Bill Burns. He was helpful in explaining and showing me everything about the Tiguans. Bill was fair and not pushy at all. I feel I was given a fair trade- in on a 10 year old Passat wagon with 107,000 miles on it and discount on the new car. Bill got the car the next day from their Wellsley store. When I arrived to pick it up, he walked me through everything. I left Colonial feeling confidant about my new Tiguan. Bill has even called and emailed me already and I have only had the car 3 days. He wanted to make sure I was happy and the car was what I expected. He's a great guy and a real gentleman. Thanks Bill & Colonial VW of Medford More

Steve Gil and the team at Colonial Voklswagen were incredibly friendly and helpful. They answered all my questions and made the process of purchasing a new car very easy. I would definitely recommen incredibly friendly and helpful. They answered all my questions and made the process of purchasing a new car very easy. I would definitely recommend this dealership to all looking for a new car. Carrie Fitzsimmons More

I just purchased my 2nd new car from Greg in the past 3 years and both times the experience was very positive. This is the only dealer I have been to (and I've done business with almost all the major chain years and both times the experience was very positive. This is the only dealer I have been to (and I've done business with almost all the major chains in Mass!) where the experience was relaxing and enjoyable. Greg was exceptional and new the cars like the back of his hand. He treats you like a long time friend or family member and unlike most places, here its very genuine. Your always treated with respect and no pressure. I have enjoyed my cars and more so my experience with Greg and Colonial VW. My limited exposure with the service dept was also very favorable as they were prompt and courteous. More

My wife and I had been getting our VW Beetle serviced at Colonial VW of Medford for a few years - Colonial went above and beyond and in the service arena, so when the new Beetle convertible came out in 2013 Colonial VW of Medford for a few years - Colonial went above and beyond and in the service arena, so when the new Beetle convertible came out in 2013, we knew we wanted to get one from Colonial. We went in knowing exactly what we wanted and what we thought was a fair price for it. Dana didn't pull any of the typical salesperson garbage, we talked about option packages, checked out a few cars that were on the lot, and decided to locate the exact car we wanted - which did include a package we hadn't intended on, so maybe Dana was working a little salespersons mojo. Dana found our car, then on a boat, arranged a dealer swap and clear bra install, and we were golden. Dana was just as picky as me when it came to that clear bra install, actually not letting me take the car home, because HE wasn't happy with the clear bra install - nor was I, but I didn't know that until after he showed it to me. I like it when a salesperson has a commitment to their customer's like that. A few days later the clear bra was re-installed properly, and we had our new toy. We've had it for about 6 months now, and it's been great. No problems. And purchasing from Colonial VW was one of the best automotive transactions we've had. More

I was looking to traded in my lease and upgrade to a new VW Touareg. After looking and talking to a few VW dealers in Massachusetts, I went to see Colonial VW in Medford. I could not be happier with the w VW Touareg. After looking and talking to a few VW dealers in Massachusetts, I went to see Colonial VW in Medford. I could not be happier with the whole process. They were nice and understanding from the very first contact i had with them and they gave me a price that was far better than any other dealer. That was not the only reason I went with them for my new car, i also was very happy and satisfied with the helpfulness and treatment i got. I mainly dealt with Jasson McNallie who not only got me the car i liked for the price, but also put in the extra effort to get me out of a lease that, let's just say, was a project on its own. One of the other pleasures of dealing with Jasson was the constant communication and updates. He always called to let me know the status and what the progress was. Overall, i am extremely satisfied with the car and the dealer. I would recommend Colonial VW of Medford to everyone who is interested in a quality car and quality service. More

I decided to go to Colonial for a test drive based on the reviews here and I was not disappointed. The great deal on my new Jetta helped get me in the door too. As soon as I walked in I was greeted by Ryan a reviews here and I was not disappointed. The great deal on my new Jetta helped get me in the door too. As soon as I walked in I was greeted by Ryan and Jason and in just a few moments we were out on a test drive. They had the car waiting for me so there was no waiting around, something I appreciate since I work third shift and had just knocked off work that morning. Ryan worked with me on my trade and was able to come up with figures I liked almost immediately, I was fully expecting to have to haggle a lot more than that! I bought the car on the spot and couldn't be happier with it. I really have to commend Ryan for his patience and perseverance, he went above and beyond dealing with my less-than-stellar insurance company to make sure I could take the car home that day even though I was expecting to have to come back to receive delivery. When it came to the paperwork Chris was awesome. He explained everything to me and showed me exactly what I was signing for. I cannot speak highly enough of the staff at Colonial. Friendly, attentive, honest, I will definitely be back and will be sending my friends. More

Outstanding Service by our salesman, Ryan Hawkins. He went above and beyond expectations. We HIGHLY recommend RyanHawkins and Colonial Volkswagon of Medford. We will definitely be returning customers. went above and beyond expectations. We HIGHLY recommend RyanHawkins and Colonial Volkswagon of Medford. We will definitely be returning customers. More

My husband and I knew that we wanted a Volkswagon and decided to visit Colonial after reading the exceptional reviews on their website. The night we went we were greeted by Ryan Hawkins. We told him we w decided to visit Colonial after reading the exceptional reviews on their website. The night we went we were greeted by Ryan Hawkins. We told him we wanted to test drive some cars. He looked frazzled and explained there where no sales people available because they were short handed but offered us a drink and seats. He came back to us promptly and helped us around and answered our questions. Frankly he was so warm and welcoming that even after looking at some other cars , we came back and asked for him. He was so professional and even sent me a thank you card in the mail. When we went to fill out the paperwork , the Sales manager was delightful. We came to pick up our brand new 2014 Jetta and Ryan went through every feature thoroughly with us. He was so patient and everyone pitched in to make our experience a memorable one. I highly recommend Colonial Volkswagon. We have had emails since getting the car to remind us of our first service visit and to answer any questions we may have. They are a Class Act. More

I went in to Colonial in Medford a few months ago when my friend bought a car. She got a good deal, but wasn't happy with her salesman (Shaun), and I agree. He fits the description of what you think of as a friend bought a car. She got a good deal, but wasn't happy with her salesman (Shaun), and I agree. He fits the description of what you think of as a 'typical' car salesman - he came back with an offer and seemed upset that she wasn't going to buy the car that day. Once he realized she wasn't buying the car, he got impatient. She did buy the car a week later but only because Colonial had the color and model she wanted, which supposably wasn't available anywhere else in the area (they told her that, but she called and visited a number of other dealers to check anyway. There was another dealer that had the car she was looking for but they gave her a higher price.). When I was ready to buy my Volkswagon, I went back to Colonial. I was approached by Shaun - I lied and said I already had an appointment with someone else, and Steve was at the next desk, so I went there. I told Steve we spoke on the phone - and he was happy to help me. Steve answered all my questions, and I ended up buying a car from Steve that was from their used cars since it fit my budget. He answered all my questions. He acted like he was working to get the best deal for me, instead of the best deal for him or his company. Maybe Shaun treats all his custmoers that way, but not me - I don't accept that kind of treatment from anyone and neither should you. So, go to Colonial for a fair deal, but choose your salesman carefully. More