Colonial Volkswagen of Medford

Bills Burns is a great salesperson. He told me the advantages of buying a volkswagon and some disadvantages, such as he doesn't recommend an automatic start because volkswagon's wiring is so intricut advantages of buying a volkswagon and some disadvantages, such as he doesn't recommend an automatic start because volkswagon's wiring is so intricut and is complicated to install, which tells me that he is honest and doesnt want me to somehow be unhappy in the future with my purchase I did not feel pressured at all. He did not call me twice a day like other dealerships did, in fact I think I was the one calling him asking questions and he was very knowledgeable. We also shared some personal stories and kept the conversation light. Bill is easy-going, friendly salesperson. He lets volkswagons sell themselves. I loved my experience at Colonial Volkswagon, and I hope to see Bill there during my oil changes. Love, Mighty Nurse 1 :) More

By far the best experience I've had in Massachusetts, Greg Cohen is simply the best sales consultant, he takes care of you in every way and he makes sure you get the most out of your money, this has been Greg Cohen is simply the best sales consultant, he takes care of you in every way and he makes sure you get the most out of your money, this has been the third car I buy from Colonial VW Medford and I'll keep coming back. On top of the great service they also acknowledge customer loyalty and they know you by name, no waiting times, everything is a breeze, this is my definition of an amazing customer driven car dealership More

Been searching for a car for the last month or so just happened to drive a friends VW Passat and loved it! I visited Colonial VW on a Saturday and went no further. Had a great experience with Jason & Ma happened to drive a friends VW Passat and loved it! I visited Colonial VW on a Saturday and went no further. Had a great experience with Jason & Mark very friendly, professional guys would recommend them both to all my friends. Love my new car!!! More

I was searching for a 2013 GTI Autobahn for my son and came upon Colonial via an inventory search on VW.com and I'm glad I did! From the initial experience with Jason (internet sales), where he quoted me came upon Colonial via an inventory search on VW.com and I'm glad I did! From the initial experience with Jason (internet sales), where he quoted me a fantastic price to follow up details with Stephen Gill (dealership sales). The total experience was like nothing I have ever been exposed to at a car dealership! Stephen Gill was extremely attentive and informative; his easy-going, no-nonsense style, should be the model for all car salesmen! I would highly recommend purchasing a vehicle at Colonial in Medford. I'll definitely be back and dealing with Stephen Gill. Jack Rawlings Nashua,NH More

Initially I started working with Greg Cohen to return my leased vehicle and possibly lease a new vehicle. He continued to say he was trying to "help me out" but in fact was charging me a rediculous amount leased vehicle and possibly lease a new vehicle. He continued to say he was trying to "help me out" but in fact was charging me a rediculous amount of money for the damage to my lease as well as giving me a poor deal on a new lease. He moved the same figures around in different configurations and was not up front about the cost of my lease damage. I decided to buy and returned to the dealership asking about new monthly APR specials of which he reported there were none. Once I did some research I found that there were in fact APR incentives on the vehicle I was interested in. At this point I was moved to working with Jason. Jason Giacoppo was even more aggressive and rude than Greg Cohen. He was completely dishonest on multiple occassions - although asserting that he was very upfront and honest. At one point he said he would take me to a body shop to prove the cost of my damage and after working this into my weekend schedule, told me that would not be possible that day. I still planned to come in to discuss their best offer on the new car and when I told Jason I would be comparing his price to another dealerships offer he refused to meet with me or give me a quote. I have not been treated so disrespectfully in my life and I will tell everyone not to go to Collonial VW of Medford. I am quite thankful that this all happened in the long run. I was able to get a fair deal on my trade and good price and apr at Minuteman VW of Bedford. They all were respectful, polite and fair. It is a shame that dealerships treat buyers so poorly at times. More

Whole team was great, friendly, experienced, honest and easy to talk to. Didn't even feel like I was at a car dealership. Even better, they managed to get me a better interest rate on my loan than my own b easy to talk to. Didn't even feel like I was at a car dealership. Even better, they managed to get me a better interest rate on my loan than my own bank. More

My father bought a 2012 Passat from Colonial VW of Medford last year, so when I said I was looking to buy a VW as well, he suggested them since he said they had the best prices and service of the half Medford last year, so when I said I was looking to buy a VW as well, he suggested them since he said they had the best prices and service of the half dozen or so dealers he had visited. I knew I wanted a 2013 Jetta TDI as I've been looking into VW's TDI models over the past several years, and I knew exactly what I should pay for it. From the beginning, Mike was very honest and up-front about the pricing and I was given a very fair deal. I'm very happy with my car and felt the buying experience was very open and relaxed. Just as I was recommended Colonial VW of Medford, I will certainly recommend it to others looking to purchase a car. More

Bought a new 2013 Tiguan for my wife, it was my first time visiting Medford VW. Great service, great prices. Gave us a good trade in value on the EOS. I dealt with Mike for my salesperson, he was great t time visiting Medford VW. Great service, great prices. Gave us a good trade in value on the EOS. I dealt with Mike for my salesperson, he was great to deal with. I will go back to Medford and ask for Mike for all my future VW needs. Process was quick and smooth with Mike. (except for Geico insurance, horrible service) But this is nothing to do with Mike or Medford VW. Mike was knowledgeable of the Tiguan and showed us all the features of the car before we drove of. Great experience, very pleased with Mike and Medford VW! Thank you!! More

This wasn't my first time leasing a car, I was This wasn't my first time leasing a car, I was looking for a car, I saw the VW and figured I would give German engineering a look - the Germans are t This wasn't my first time leasing a car, I was looking for a car, I saw the VW and figured I would give German engineering a look - the Germans are the best after all, right? I think they had a great experience. I am very happy with the deal I received from Mike and the Colonial VW of Medford staff. They were all attentive and did a great job following up with any question I had and making me feel comfortable with my purchase. My wife and I were very pleased with the service and attention to detail On the lease of our Jetta 2013. More

great sales team at colonial VW. this was our second purchase from mike at colonial and had a great experience both times. very up front and clear about financing and what our options were. just a great purchase from mike at colonial and had a great experience both times. very up front and clear about financing and what our options were. just a great buying experience and would totally go again and send any friend considering a VW to go and speak with mike. More