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Colonial Volkswagen Subaru
Feasterville, PA
539 Reviews
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539 Reviews of Colonial Volkswagen Subaru
October 08, 2014
Credit & Forget it = a positive, friendly experience Thank you to Shawn Keogler & Dawn DeJesus for making what I was afraid of a WONDERFUL experience! From the 1st email Dawn responded to (which was fri Thank you to Shawn Keogler & Dawn DeJesus for making what I was afraid of a WONDERFUL experience! From the 1st email Dawn responded to (which was friendly and caring) to meeting Shawn Keogler. I could write a paragraph on this but it states I am limited to 25 words. I feel that I met two individuals that still value customer service and giving 100%. Making big decisions on your own can be overwhelming. I have not purchased a new car in 12 years. I also had a few financial hurdles to jump over and Shawn made me feel comfortable. I felt Shawn had my best interest and assisted on helping make the correct decision, and talking about my different options. I am happy to say the Flashy Red Jetta fits my personality well and I am excited to take a trip to the shore this weekend! I also want to say thank you to Lorraine Dugan for making paper-signing fun, we laughed alot! Thank you, Wendy M. More
by redshoe810
Employees Worked With
I think Matt was the young man that detailed and had my car ready for me, he did a fabulous job and was very polite. I wish you could have held off the rain last night LOL, Dawn DeJesus, Lorraine Dugan, Shawn Keogler
September 27, 2014
These people are SERIOUS and make things happen! Shawn Keogler has an air of confidence because he knows what he is doing...he was very relaxed and not at all pushy- but he knew what I wanted and he Shawn Keogler has an air of confidence because he knows what he is doing...he was very relaxed and not at all pushy- but he knew what I wanted and he was going to make that happen! I was SO appreciative to deal with someone so knowledgable of his product and the system in which he works. He was right...I walked away just a short time later with the car of my dreams. Justin Gliem gave us a great loan and was up front and honest, which is very much appreciated because, like others, we always feel so vulnerable signing contracts in the double digits! Pricing was very fair. Even the parts/accessories people were excellent and friendly! Colonial was "hands down," a perfect car-buying experience! Thank you, Colonial! Jen & Heath More
by jenmesot
Employees Worked With
Shawn Keogler, Justin Gliem & Warren Simcox, Ginny DeLeon, Shawn Keogler
September 25, 2014
Wonderful customer service! Shawn was a great salesman, He wasn't pushy at all and immediately made me feel comfortable! He worked his negotiating skills & was able to get me a Shawn was a great salesman, He wasn't pushy at all and immediately made me feel comfortable! He worked his negotiating skills & was able to get me approved for the SUV that was on my wish list!! Justin was also wonderful! He was thorough & meticulous with the paperwork! I highly Recommend Colonial Volkswagen Subaru to anyone who demands excellent customer care! More
by Polishprinsess13
Employees Worked With
Shawn Keogler, Ginny DeLeon, Justin Gliem, Shawn Keogler
September 19, 2014
Horrible communication They do not return phone calls even when your having problems with a vehicle. They kept telling me I would get a phone call back in regards to the veh They do not return phone calls even when your having problems with a vehicle. They kept telling me I would get a phone call back in regards to the vehicle. I spoke to numerous people from there kept saying the same thing. I had to contact subaru of America in order to get helped. I would not recommend this dealership nor my sales person tony. Completely horrible. More
by Cat2222
Employees Worked With
Tony Kuznetsov
September 18, 2014
dealership magic I couldn't have been more happy with the service Shawn keogler provided. I had terrible credit but it was no problem as Shawn worked his dealer magic. I couldn't have been more happy with the service Shawn keogler provided. I had terrible credit but it was no problem as Shawn worked his dealer magic. I drove away in an amazing car. I highly recommend Shawn for anyone nervous about buying a car. More
by marcyb86
Employees Worked With
Shawn keogler, Shawn Keogler
September 04, 2014
I love my new Subaru I was looking for a used outback, spend lots of hours on internet looking for the right one went to Colonial Subaru to check out used Subaru's I met T I was looking for a used outback, spend lots of hours on internet looking for the right one went to Colonial Subaru to check out used Subaru's I met Tony who offered to check out a brand new 2014 model. I did not think i could drive brand new outback staying within my budget. He made it happen. Tony's service is excellent, he does not waist time and get straight to the point. Love my new Subaru. Thank you More
by rkrflyer
Employees Worked With
Tony Kuznetsov
August 31, 2014
An Amazing Experience. I was recommended here by my brother (whom also recommended my mom, and how I knew if the excellent service), to try for my first car. I fell in love I was recommended here by my brother (whom also recommended my mom, and how I knew if the excellent service), to try for my first car. I fell in love with a 2013 Jetta, in dark blue, and had to have it. Sure enough, I had been approved, with a fantastic rate on top of that. I couldn't wait to start driving. Thanks Johnny Buzuoi and the team over at Colonial Volkswagen Subaru, I'll recommend you to all of my friends! More
by Kymgotacar
Employees Worked With
Johnny Buzoiu, Johnny Buzoiu
August 31, 2014
2009 VW GTI Johnny Buzoiu helped me get my first car, but most importantly, the car that I wanted. He did everything that he could to make sure I got it at a goo Johnny Buzoiu helped me get my first car, but most importantly, the car that I wanted. He did everything that he could to make sure I got it at a good price and monthly payments that I could afford. He was super helpful and friendly, and I'm glad I went to him. My next car will definitely be bought through him. More
by shannypoo22
Employees Worked With
jo, Johnny Buzoiu
August 29, 2014
Waste of Time My family and I fell in love with the Subaru WRX but we were having a difficult time finding a dealership that had the car in the color and edition w My family and I fell in love with the Subaru WRX but we were having a difficult time finding a dealership that had the car in the color and edition we wanted. One local dealership had the car in-bound in red, they appraised my vehicle , and negotiated a reduction off of sticker. I was close to purchase but was truly looking for this car in blue. Many local dealerships could order the car , but none, in our immediate area had one in stock. I searched the internet and found that Colonial had it in blue on the lot. I sent an email and had an immediate response from Megan. After back and forth communication, Megan convinced me to take the 124 mile round trip to their dealership simply because, I quote "Colonial VW Subaru will not let price get in the way". We felt comfortable and confident that this dealership would make us happy. When we arrived asking for Meghan, Arthur greeted us indicating that Megan worked for him and he would help us. With that being said we brought our already appraised Scion TC in for trade and was prepared to walk out with a the WRX. We explained to Arthur exactly what we were hoping for, and he gave us their appraisal of our car and offer on the new car. The offer to us was full price for the new WRX and $2,200 less than our local dealership quoted us. We were taken back as we were given the indication that this dealership was going to work with us. So, we challenged Arthur saying we had the feel that they would negotiate with us a bit. He said, "let me ask, I'll be right back". After a few minutes he came back and said, much to our disgust, " I went in the back and checked the email communication and price was never discussed". So.... Arthur didn't go back to see if our trip was worth our time, Arthur went in the back to call us liars. He then indicated the price is firm. The only reaction we could have at the time was WOW! We did not travel that distance to be treated like this as we were fully prepared, check book in hand, to purchase this vehicle. The feeling of communicating with one person (Megan) who brought us into the dealership and the harsh reality of another person on the other end, who had no intention of working with us, is unprofessional at best. We left. We felt baited by this dealership and would never purchase a car from them. More
by CraigCanno
August 27, 2014
Good service The service at Colonial was very good. The sales man (David Johnson) and service team was accommodating and worked with my daughter to get a good ca The service at Colonial was very good. The sales man (David Johnson) and service team was accommodating and worked with my daughter to get a good car with a pretty good loan. Thanks for your help. More
by dkaye
Employees Worked With
David Johnson
