Colonial Motor Mart
Indiana, PA
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Joe and Cynthia were great to work with, and helped me get the best deal for my money and credit. Although I didn't get exactly what I thought I was getting, overall I am happy with my vehicle and the eff get the best deal for my money and credit. Although I didn't get exactly what I thought I was getting, overall I am happy with my vehicle and the efforts they made to make me satisfied. This is my second purchase from Colonial and I will return next time I need a vehicle. Their follow-up service and customer attention are also exceptional. More
I am a very particular consumer and take great pride in my vehicle. At the time when I picked up my new GMC Sierra (having traded a 2002 Chevy Silverado--which had been my last new truck purchase) I was di my vehicle. At the time when I picked up my new GMC Sierra (having traded a 2002 Chevy Silverado--which had been my last new truck purchase) I was disappointed in the appearance of my new truck. The detailing work was not up to my standards. However, when I verbalized my dissatisfaction, Greg Martin was eager to help attempt to rectify the situation. More
I have always wanted a Mazda Miata since the first time I saw one in 1990. Back then I had 6 kids to tote around so I settled for a full size wagon for years. But my heart was always with that Mazda. So I st saw one in 1990. Back then I had 6 kids to tote around so I settled for a full size wagon for years. But my heart was always with that Mazda. So I started looking (almost 2 years) on the internet for used one, preferably British Green with tan interior. I found several and by the time I got to those dealerships they were gone! So then I ran across a one listed on the internet (not the right color, but still great looking) at Colonial and sent off an email to Cynthia to inquire if the car was still available. I got an instant response and asked if I could come out to see it. I live in the Pittsburgh area which is about a hour and a half away from this place. Cynthia offered to meet my husband and I half way with the car, but we wanted to go for the drive (so we could visit my daughter who lives about 20 minutes from there). So we headed out to the dealership which was so easy to find! I have dealt with many dealerships over the years and I must say this is one of the BEST and FRIENDLIEST ever! This is a small town dealership with BIG time values. From the time we got there, everyone was so nice. I use to go to a nice small dealership in the Forest Hills area, but when the car recession hit, they closed and merged with another dealership. Those dealerships are Mega Centers now and when I visited them I didn't feel they were looking out for my best interest or listening to what I wanted. Cynthia was really listening to me and she will keep an eye out for the green Miata for me. I bought the beautiful blue one from Colonial, which I will pass on to my granddaughter in 7 years when she's 18. More
When you set out to buy a car the last thing you think of is making a friend. So, when I made the call to Cynthia Cardiello to inquire about a vehicle that was on the web site. I had no idea what I was is making a friend. So, when I made the call to Cynthia Cardiello to inquire about a vehicle that was on the web site. I had no idea what I was in for. She is really a different type of sale person, I was on the phone not five minutes, and she says “let me call you back I’m going outside to sit in the car and tell you all about it.” I was shocked but pleasantly surprised, when she called right back and began describing the car inside and out, front to back. So, I had to go out there and get this car. When I arrived there it was If I had known her for a long while, and the best part everything was just as she described and no different. Because, she is not a sales person …She is a very nice and honest person that just happens to be in the car business. The Most impressive thing was not doing the business of buy the car. it came after I had purchased the vehicle drove it home and had it for about a week and a half. I needed to get the vehicle inspected so I did, and it did not pass. It needed new rotors and I immediately called Cynthia explain the situation and she said “I will make sure you don’t pay a penny!!” True to her word I didn’t …NOW that’s Customer service. That is the type of thing you don’t get all the time when your dealing with cars and dealerships and the politics of it all, but she was straight to the point no run around, and that is something you just can’t buy. So would I recommend you do business with her Yes, would I buy from her and the dealership again Yes. She will help you if she can, and if she cant she set off on the right path. What more can you ask for. More
This has been my 7thvehicle purchased at Colonial, and my 4th vehicle handled by Chris. I couldn't think of a better, more laid back dealership. There was no hassle, and they did everything to ensure a good 4th vehicle handled by Chris. I couldn't think of a better, more laid back dealership. There was no hassle, and they did everything to ensure a good deal and great service. I will definately be purchasing from Chris again. More
Out of the 12 vehicle purchases we made in the past, Colonial Auto Mart was THE BEST CAR BUYING EXPERIENCE!! We live 2 hours away so I was reluctant to inquire on a GMC Acadia that I found on Autotrader Colonial Auto Mart was THE BEST CAR BUYING EXPERIENCE!! We live 2 hours away so I was reluctant to inquire on a GMC Acadia that I found on Autotrader. Surprisingly, there was phone number included on the post that I could text to get more information. Since it was so late on Saturday afternoon when I sent the text I never anticipated Cyndi would respond so quickly. She told me they close at 4 but if we wanted to see it to come on up she would wait for us. We packed up our 2 teenage kids and drove to Indiana. We pulled into the dealership, we were greeted by Cyndi, she had my 2 teenagers laughing in the first 2 minutes ( now I was really impressed). She made us feel at ease throughout the whole buying process. We kicked back in her office for awhile. There was no haggling, the vehicle was priced right. Not only was vehicle priced to sell, but it came with their EXCLUSIVE AND COMPLIMENTARY LIFETIME POWER TRAIN WARRANTY. Cyndi and Joe never made us feel pressured, they were truly unbelievable!! To boot, they had 2 drivers deliver our new vehicle with almost a full tank of gas to our home with all the loan paperwortk....AMAZING!! Cyndi is truly the best of the best!!! Highly recommended!!!! More
I have purchased many cars in my day and I did it the traditional way. But, because of the games they typically play will not to go in to a dealership anymore. Now I purchase all my cars online and thi traditional way. But, because of the games they typically play will not to go in to a dealership anymore. Now I purchase all my cars online and this is where I met Cynthia. I was in the market for a Mazda 6 and of the 3 dealerships I was working with Colonial and especially Cynthia immediately stood out. Cynthia and I traded emails well after the dealership closed. Cynthia was super responsive and very forthcoming with all the information I requested window sticker, dealer invoice, etc. Cynthia and I quickly worked out a great deal all with me not having to step foot in to the dealership. When I picked up the car everything was as she said it would be, perfect. I was so impressed with my experience I pulled Cynthia’s GM aside to express my feelings. (there’s a little more about the GM story, but I’ll let Cynthia fill you in :-)) I’ve recommended Cynthia and Colonial to a work friend and my sister and they have both bought a car online from her… More
I absolutely loved working with Cynthia to purchase my 2012 Mitsubishi Spyder! I live in Ohio so I was very nervous about purchasing a vehicle from PA and having it delivered. Cynthia made me feel comfo 2012 Mitsubishi Spyder! I live in Ohio so I was very nervous about purchasing a vehicle from PA and having it delivered. Cynthia made me feel comfortable immediately! She worked hard to get me a great deal. The vehicle was delivered to me by Butch, who was nice and professional. I was able to test drive the vehicle and sign all of the loan documents when it was delivered and it was absolutely perfect! I would rate the dealership and Cynthia EXCELLENT!! More
Chad Segner was very friendly and knowledgable about the vehicle we purchased. I would highly recommend him to others and will purchase cars at Colonial Motors in the future. This is the third vehicle we vehicle we purchased. I would highly recommend him to others and will purchase cars at Colonial Motors in the future. This is the third vehicle we purchased from Chad and are very satisified with the overall experience during the process. More