Colonial Motor Mart
Indiana, PA
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In my very short 27 years, I have been through the vehicle purchasing process many times, mostly with a local family friends dealership. For one of the first times stepping out of my comfort zone and vehicle purchasing process many times, mostly with a local family friends dealership. For one of the first times stepping out of my comfort zone and on my own, Cynthia was AMAZING. Not only did she provide comfort and kindness, but the entire process was heeded very little stress. The communication was phenomenal. At no point did I feel like a number, or like any other "customer", but more like my super close aunt was helping me along the way! Honesty was to a tee, and there was no bull along the way. I am a very level headed person, and extremely picky how my money is spend. I am very satisfied with my experience, with my purchase, and with my decisions. I 100% have to accredit that to Miss Cynthia. Her initial communication with me was enough to get me to travel the distance and to stick with the dealership. I will continue to recommend Colonial and Cynthia Cardiello. Mr. Joe Cardiello was also a very friendly and encouraging part of the team. A +++++ More
Found a car of interest on the internet, called and set up a meeting next day. We took our granddaughter along and Cynthia made us feel welcome and at home. We were early had to wait for garage to get ve up a meeting next day. We took our granddaughter along and Cynthia made us feel welcome and at home. We were early had to wait for garage to get vehicle ready for test drive. Test drive went great, offered a fair amount for our trade in. Helped us find a better finance rate than our bank. Payments terms were perfect. Our granddaughter enjoyed visiting with Cynthia, she had fun coloring and had snacks. Thanks for making a usually stressful experience enjoyable!!. More
Where do I begin??? I first began talking with Cynthia approximately 3 yrs ago while I was trying to find a truck to buy.... My travels took me far and wide and while I knew what I wanted.... I didn't. I approximately 3 yrs ago while I was trying to find a truck to buy.... My travels took me far and wide and while I knew what I wanted.... I didn't. I went from a truck to a van back to a truck to... maybe a car, all the while Cynthia was very, very patient with me and helped me to sort through what I really needed. I know your probably wondering why 3 yrs to get a deal done... Well while I was looking for a truck I didn't have much time to get into one and she didn't have anything in her inventory and I ended up finding one at another dealer... but the one thing, actually the two things that stuck in my mind were Cynthia's professionalism and her willingness to go the extra mile when helping me to find my next vehicle. So when I began looking for my current vehicle I without hesitation called her after 3yrs... and it paid off!!!! She found me an incredible deal on exactly the vehicle I wanted... pretty hard to do with used... but she did it!!! We will now be including her on our mailing list for family photos and Christmas. Because I don't consider her my salesperson but rather a friend. I will say she has a customer for life!!! How's this for service??? She personally delivered my vehicle 72 miles one way right to my front door!!! There were a few "minor" things we weren't happy with and yep... she wasn't either!! So she took the vehicle back and made it right!!! How's that for service??? Then had it re-delivered to our front door!! Cynthia thanks for being awesome and I will contact you for my next vehicle!! More
Great experience. I had been looking for a used civic for a few months and had not any luck. I stopped by colonial on my way to Pittsburgh to look for cars and Tommy sold me. He was great to work with; for a few months and had not any luck. I stopped by colonial on my way to Pittsburgh to look for cars and Tommy sold me. He was great to work with; friendly, knowledgable, funny, easy to talk to. Personally if I don't like the salesman, I will not give you my business. It was an excellent working with Tommy and I would recommend him and Colonial to everyone! Thanks for the great service!!! More
I would recommend this dealer to everyone! Tommy was very very easy to deal with and extremely accommodating. We only waited a week for the exact car we asked Tommy to look for. Love this car!! And love very very easy to deal with and extremely accommodating. We only waited a week for the exact car we asked Tommy to look for. Love this car!! And love this dealership! Good price on our trade too! Definitely didn't expect the low pressure, easy going, pleasant experience we had at this dealership. Everyone we encountered there was extremely nice and willing to make your experience with them a good one! Stick around Tommy! We will definitely buy more vehicles from you!! More
My son and I visited Colonial Motor Mart in late March. We worked with Cynthia Cardiello. I can highly recommend her and the dealership. Cynthia was very down to earth, super friendly and helpful through We worked with Cynthia Cardiello. I can highly recommend her and the dealership. Cynthia was very down to earth, super friendly and helpful through the entire process. She worked to get us a super good deal. Our only complaint was we had a long wait that day. Took a while before we got in to see the financial manager to "wrap up" the sale.This had nothing to do with Cynthia but only mentioning as it related to our overall experience at the dealership. More
Joe we love working with you thats why we came to Colonial we trust you..... we are not happy with the paint Denny put on the back bumper but we know you will make that right...Thank you.. Colonial we trust you..... we are not happy with the paint Denny put on the back bumper but we know you will make that right...Thank you.. More
We are so pleased with the customer service and our overall experience at Colonial Motors. Each employee we came in contact with was friendly and professional. In addition, Chad Segner was the best s overall experience at Colonial Motors. Each employee we came in contact with was friendly and professional. In addition, Chad Segner was the best salesperson we have dealt with over the years of buying new vehicles. He was professional, friendly, and made the experience of buying a new truck pleasant, and had a great knowledge of the vehicle I was interested in buying. He took all the necessary steps to be sure I had the exact truck I wanted and I'm so pleased with it. Thanks so much! Matt and Audrey Houser More
We recently purchased a new truck from Chris. He was wonderful to us! This new truck runs so much better than my old tuck! haha. Chris was super professional and worked very hard to make sure we had th wonderful to us! This new truck runs so much better than my old tuck! haha. Chris was super professional and worked very hard to make sure we had the best deal possible and made sure it was exactly what I wanted! I definaltly recomend others to come and check out Chris at Colonial! More
Tommy was a great help in selecting our new vehicle. His low pressure style allowed us to be comfortable when discussing options. He went out of his way to find us the exact vehicek we were looking for, an low pressure style allowed us to be comfortable when discussing options. He went out of his way to find us the exact vehicek we were looking for, and provided excellent service. We would definitely recommend Tommy and Colonial to others. More