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Colonial Motor Mart

Indiana, PA

not yet
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637 Reviews

349 North 4th Street

Indiana, PA

15701

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Showing 637 reviews

July 24, 2015

Great experience, great dealership My time at Colonial Motor Mart was more than satisfying. To say the least, this place has helped me so much figure out what I was looking for. I had More

by katieee814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Good
July 22, 2015

Friendly and helpful Jim helped me buy my first car, a bit later than most go through this process. He was friendly and helpful, and very kindly managed my and my father' More

by RachelS
Recommend Dealer
Yes
Employees Worked With
Jim Ferguson
July 11, 2015

Purchasing a new vehicle. I'm 48 years old so not too new at buying a car at a dealership. Let's just say I've been around the block a few times. So when I went to colonial mot More

by Mazdacx-5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cardiello, Kevin London
July 10, 2015

Disappointed I don't have dealerships do any of my work, because u all rip people off and today just proves it. These people charged me one thousand dollars for a More

by Jyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know!
Jul 20, 2015 -

Colonial Motor Mart responded

Mr Young, I can appreciate your concerns for the labor that went into the repairing of this vehicle. As you noted in your review, the necessary repairs of this nature are unfortunately not a simple fix and do take some time. My understanding is that the time necessary to complete these repairs was explained and agreed upon by the owner of the vehicle when she scheduled the service with the service advisor. I apologize for the lack of communication that may have occurred with all parties involved.

Aug 15, 2015 -

Jyoung responded

Hey buddy, its not all the labor that pissed me off. Like I said, I knew it would take time. And I did agree to the work, because its my girls car and she spoke to me about it before we left it there. Cause she knows cars better then ur mechanics...as a hobby. What pisses me off, none of u guys have the xxxxx to call me back, after repeated calls, u got ur money and ran. And the fact that I purchased and gave u the one hoses. U guys charged me $248 dollars for another hose and a three dollar union coupling, thats probably illegal on a hi pressure lines. When the labor involved in the job is probably to replace the line u put the union on...which is what I was assuming would be done. Now, that union will fail...it will fail, and what, I'm supposed to pay people like you another nine hundred dollars to fix what shoulda been fixed I'm the first place. Ur insane. If I had a lift I coulda easily done the job in an hour like that too and charged u 1000 bucks, cause that what a book says. But I'll bet ur xxx that book don't say replace it easily with a three dollar compression fitting and charge them 250 bucks. And don't even get me started on the $38 dollar charge u gave us for probably a quart of power steering fluid.

July 09, 2015

New purchase When I wrecked my previous vehicle, I was not sure where I would find another vehicle that both my husband and myself would like and agree on. With th More

by Truckgal 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin London, Jim Ferguson
July 08, 2015

Purchase of 2014 Mitsubishi Outlander Sport Salesman Dominic Jones brought the vehicle I was interested in to my work for me to test drive on my lunch break. He was very knowledgeable of the veh More

by dshank1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Jones
July 05, 2015

Purchased a Mitsubishi Mirage 2015 It was a very pleasant experience! We stated what we were looking for and Chad took us right to the car we were looking for. No hassles. Walked awa More

by Bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Segner
July 03, 2015

Joe "Car" and everybody else were great to deal with I shopped around on the internet and Joe helped more than anybody else explaining the Mazda 3 packages and the various financing options. Colonial is More

by billg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cardiello
July 01, 2015

Purchase of a 2015 SRX Purchasing this vehicle was as painless as buying a vehicle can be. We opened the discussion, danced a little, danced a little more and then agreed u More

by 15SRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Frank
June 29, 2015

Gracious It has been a long time since I have purchased a car from a dealership, so this purchase was a new experience for me all over again. I really like the More

by Rheta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Balint, Jim Ferguson
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