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Colonial Motor Mart

Indiana, PA

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rated
637 Reviews

349 North 4th Street

Indiana, PA

15701

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Showing 637 reviews

August 23, 2024

We have had out jeep for 3 yrs, bout the extended warranty, the "colonial lifetime warrenty" have made our payments on time monthly, vehicle started overheating, brought to the dealership 5 times now More

by rsicas1092009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Frank, Mike Black, Kevin London, Jim Ferguson, Tina Kessler, Mike Good, Doug Henry, Sarah Kundla
Sep 30, 2024 -

Colonial Motor Mart responded

Rob, I believe this issue has been resolved and that your service manager has worked with you on correcting this problem. Please reach out to our service manager. 724-349-5600

June 17, 2024

From the day my vehicle was purchased, I have had nothing but an unpleasant experience with Colonial. When I was sold the car I was not walked through on how anything worked, they forgot to collect my payoff More

by Zach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Segner, Doug Henry
Jun 19, 2024 -

Colonial Motor Mart responded

Zach, thank you for reaching out to us. We regret to hear about the situation you have described. Unfortunately, we could not service your vehicle the day you stopped in, as your appointment was for the following day. Our sales staff is always available to help you with any of the options you have for your new vehicle. We would appreciate the opportunity to earn your business again.

February 22, 2023

Easy, fast, and pleasant experience. Salesman Chris Frank was really helpful and professional. No pressure, I will be a repeat customer. More

by Volvo Jim H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Frank
Feb 26, 2023 -

Colonial Motor Mart responded

Hi Volvo, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2023

The sales staff provided a good car buying experience. Happy with the purchase of my new vehicle. More

by Bud G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Ferguson
Feb 19, 2023 -

Colonial Motor Mart responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Colonial Motor Mart (GM)! Please don't hesitate to reach out to us if there's anything more we can do!

April 01, 2022

Easy to deal with, friendly staff, fair pricing and many brands to choose from. Bought there before and didn't regret it. Return customer. Can't beat their lifetime warranty. More

by marshall.whitney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Cary
Apr 05, 2022 -

Colonial Motor Mart responded

Hi Marshall, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2021

Colonial Motor Mart staff is friendly and knowledgeable. Brandon, sales rep, was super nice in helping me with negotiation and with information on my new car. More

by pkriger79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Reed
Jan 06, 2022 -

Colonial Motor Mart responded

Hi, we're happy you found our staff to be so supportive during your experience here at Colonial Motor Mart (GM). We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2021

Had a question on my gmc called and talked to Kim hall in service she answered all of my questions More

by Morrislink20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim hall
Jan 06, 2022 -

Colonial Motor Mart responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2021

I would of gave them a 5 star But,I had to stop and get gas on my way home I was told it was full it was not I had to put $30 in it so it wasn’t full. Other then that it was a good experience got my car I More

by jamieo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Reed
November 29, 2020

Great price and even better care! They went above and beyond to make sure I was satisfied with my purchase. Thy even drove the papers to my house to be resigned when they realized they had to contract th More

by J_grove06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
October 28, 2020

Ridiculous - don't use this dealer, not honest with their warranty. Maintained oil changes like I was supposed to and now that my car has died twice (only purchased it a year ago) and I need my warranty, it More

by De
Recommend Dealer
No
Employees Worked With
None
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