
Colonial Ford
Danbury, CT
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377 Reviews of Colonial Ford
Kicked the right Tire I had been out kicking tires on new vehicles, I really wasn't sure who was out there that would fit my needs. After test driving a few models it was f I had been out kicking tires on new vehicles, I really wasn't sure who was out there that would fit my needs. After test driving a few models it was ford's turn, Tom at Colonial showed me what was available and let me test drive a couple. The Ford Edge is the car I decided on. Tom made sure that I got everything I wanted in the vehicle and since I wanted to enhance the interior with a custom wood dash kit he put me in touch with the people that would install the wood kit. The car is fantastic, the interior is rich and inviting with the rosewood dashboard not to mention the greatly increased gas milage compared to my old vehicle. Thanks Tom More
50th anniversary Mustang To whom it may concern: I've started inquiring about the 50th anniversary Mustang 4 years ago at Colonial Ford in Danbury and have been working with To whom it may concern: I've started inquiring about the 50th anniversary Mustang 4 years ago at Colonial Ford in Danbury and have been working with Tom for the last 2 of the 4 years. From the start, Tom was very friendly and willing to share all the information he had on the vehicle. Once Ford started to take orders in May, Tom immediately contacted me. He walked me though the process with great detail and the order was placed. He kept me informed about where the car was at in the process the entire length of time it took to take delivery. Once the vehicle showed up at the dealership, I got the phone call and stopped by that evening to see it. After a day of prep and a few signatures, I took delivery. Tom can in on his day off to make this delivery happen by the way. Thanks again Tom for taking great care of me! More
Fantastic people before and after the sale Very, very happy with the service I've received from Colonial Ford and Tim Barrett. Extremely patient and helpful while I was working on deciding on Very, very happy with the service I've received from Colonial Ford and Tim Barrett. Extremely patient and helpful while I was working on deciding on a vehicle. Absolutely no pressure. Great communication, not only during the sales process, but *after* the sales process as well. He checked on me to see how things were going, and was great helping me *after* the sale when I had some follow-on questions. Could not be happier with Tim and the staff at Colonial. Highly recommend. More
Wonderful service We entered the dealership and were not sure if we were going to buy that day or not, but ended up leaving with a 2013 Ford Explorer. Our sales man, T We entered the dealership and were not sure if we were going to buy that day or not, but ended up leaving with a 2013 Ford Explorer. Our sales man, Tom Spegnolo was just what we needed. He gave us all of the information we needed, but did not make us feel pressured, which is something I do not like. He was able to take care of everything so that we could leave that day with the car, including having it detailed, the oil changed and all our paperwork in order. He also checked in with me a few days later to see how the new car was through text. This may seem like something silly to mention, but being busy, as most of us are, it was easier to respond to him via text rather than a phone call. My husband and I really appreciated his approach to sales. I will be recommending Colonial Ford and Tom to anyone looking for a car and plan on visiting him again when I'm due for another Explorer. More
No pressure and excellent process I just finished my transaction with Don last week. No pressure to buy, in fact I left the first day as we were not able to work a deal that I was co I just finished my transaction with Don last week. No pressure to buy, in fact I left the first day as we were not able to work a deal that I was comfortable with. However, Don and staff took the time to understand why I wanted the truck and that motivated them to find a way to make it work. The next day was a new month and there were new incentives. With these new incentives Don and team were able to put together a deal that was right where I needed it to be. That day I went back and bought the truck. Great job to Don and staff for not pushing, being understanding of the situation and working to get the deal together. If I had to sum up the experiance in one word it would be Professional! Great job and a satisfied customer. More
Excellent Experience! I walked into Colonial not knowing what to expect or where to start, but Stephen Zavatski made it all very simple and easy for me! I told him what car I walked into Colonial not knowing what to expect or where to start, but Stephen Zavatski made it all very simple and easy for me! I told him what car I was interested in and we went from there! He made my first time car buying experience fantastic. He took a lot of time with me and my decision about the car. All of my questions were answered with ease and patience! He even made points on things that I was forgetting about! Never did I feel he was pushing or simply "selling" me the car. Not only were all my questions answered at the dealer, but I received a call with another answer later on AFTER my departure! Without even knowing he would do that! He was genuine, dedicated and just the type of guy to make me continue business! Love my car (Ford Focus) and loved dealing with Colonial and Mr. Zavatski! More
excellent I was very impressed with our salesman, Stephen Zavatski. He was polite, informative, and patient to a fault. He went out of his way to get us the ca I was very impressed with our salesman, Stephen Zavatski. He was polite, informative, and patient to a fault. He went out of his way to get us the car we wanted with quick results. he took a tremendous amount of time with us and not for one minute did he rush us along. We previously had a very poor experience with a salesman at Colonial and it was so very nice to have the complete opposite experience. Thank you Stephen. More
Don is THE MAN!!!! I went in to colonial Ford back in March looking to purchase an edge. But due to some issues with my negative equity on my trade in and wanting lower I went in to colonial Ford back in March looking to purchase an edge. But due to some issues with my negative equity on my trade in and wanting lower payments he suggested the escape. Unfortunately it still wasn't possible. Don was wonderful showing me other options and taking a lot of time with me. He is very knowledgeable and answers all my questions. He wasn't even upset when I ended up not getting anything. Then I came back to Don 4 months later and drove him crazy(even though he won't admit it) with even more questions then the first time. He showed me many more escapes and I ended up taking home my 2014 escape yesterday!!!!!! Don was always available, returned my calls promptly when he wasn't, even didn't get mad when I texted him on his day off with a question. Then, like a sweet MAN, came in on his day off so I could take delivery of the escape because my schedule didn't allow me to do it when he was there. Thank you SOOOO MUCH DON AND THE COLONIAL FORD TEAM! I recommend Don Bashak and colonial Ford for all your vehicle purchases they go above and beyond and Don really dose care. No gimmicks just real people. More
Angela Borack Great experience in car shopping. I would recommend Colonial Ford of Danbury to many.Don Bashak was my salesman he was so knowledgeable of the product Great experience in car shopping. I would recommend Colonial Ford of Danbury to many.Don Bashak was my salesman he was so knowledgeable of the product and made the whole buying process enjoyable. He is very patient easy to work with and knows the meaning of customer service. He found the car we were looking for and got back to us promptly. Even after the sale was completed if you had any questions he was readily available. You're 5 stars in my book! More
Super Cool Sales Dude Tom Spegnolo made my car buying experience the easiest I've ever had. He found exactly the car I wanted and the sales process was painless. You won Tom Spegnolo made my car buying experience the easiest I've ever had. He found exactly the car I wanted and the sales process was painless. You won't find a cooler dude anywhere else. Colonial Ford is the dealer you want to use when buying a ford. Thanks Tom! More